Sauber und alles was man benötigt

Wir suchten eine Unterkunft mit Parkmöglichkeit. Leider erfuhren wir erst nach der Buchung, dass die Einfahrt der Tiefgarage lediglich 2 Meter breit ist. Nützte uns also überhaupt nichts. Das Hotel ist jedoch sonst empfehlenswert. Sehr zentral gelegen. An Ablageflächen fehlt es. Aber für zwei Übernachtungen reicht es trotzdem aus. Wir würden wieder buchen.

Sehr sauberes Zimmer, Personal sehr freundlich und hilfsbereit. Küche gut ausgestattet. Migros und Coop etc. In ein paar Minuten erreichbar. Direkt in der City von Lugano in wenigen Minuten zu Fuss.

Era perfetta

Tudo em perfeito estado, confortável e seguro.

Foi tudo bem, bem localizado, confortável.

I’ve seen a rat in my room. Dirty, impolite. Rubbish is everywhere.

No staff at Vision Apartments, which puts you at a loss in case of a problem. Impossible to book the onsite parking in advance if you use rent-a-car. Experienced difficult and slow contact with custoner care. Impossible and absurd access to the underground parking. There were no clear information about the restrictions there /which we got just after we paid for it/ and no clear instructions for accessing the parking and all cars had a problem. The second day we were blocked together with 2 other cars and their owners in the underground parking without the possibility to go out because the lift for the cars didn't function and Vision apartments customer care and the lift technician didn't help. So we had to leave our car and use and pay for Uber, travelling around Lugano all day. In the evening we could get our car and being afraid to leave it in the underground parking again, we left it at a different parking. Despite the fact that we paid for 2 days in the Vision Apartments underground parking, we used it only for 1 day, which made us incur additional expenses for Uber and another parking. The apartment itself is actually a small room /nicely designed/ with a kitchenette and a small bathroom. But there is no space to leave your suitcase, no bedside table, no hangers in the bathroom, no shelves in the bathroom and we had to leave all our toiletries on the bathroom floor. Overall - design that catches the eye, but leaves you completely uncomfortable. Location is excellent.

Sauber und guter Komfort auf kleiner Fläche

Das Zimmer war top, sauber und schön. Das Personal war auch sehr nett. Es ist aber mit den vielen Mails welche man bekommt unübersichtlich. Auch weiss ich nicht von wo ich die Quittung für den Aufenthalt bekomme. Besten Dank! Freundliche Grüsse Michele Piasini

Always very nice

Great location. Well-maintained. Small and perfect for a solo traveler.

Die Unterkunft hat meinen Erwartungen übertroffen. Top Zustand und schöne Einrichtung. Das Bett (1.40) und Zimmer ist eher klein gehalten, hat mich aber nicht gestört. Preis-Leistung ist hervorragend, vorallem ist die Lage gleich am See und in Fussnähe zum Zentrum. Ich hab noch zusätzlich (separat via Website) noch die integrierte Garage gebucht. Hier hat es einen PKW-Lift mit maximaler 2m Breite! Es gibt auch offene Parkplätze.

One of the cleanest places we’ve stayed. A very nice little apartment

gut zentral gelegen

Perfect

We really appreciated the ability to use the laundry room. We used it twice during our stay. The rooms were nice with a beautiful view from the balcony, but definitely could have been cleaner ahead of our check in.

Excellent location and nice property !

Checkin işlemi çok zor ve karmasık oldu.

The lack of communication with the property was terrible. We received the incorrect code and we had 3 days of trying to communicate with the property to no avail. As a consequence when we arrived we were left on the street for 3 hour before getting a code to enter. A pity as the property was a good price fir the location but will never use again