Nice room, but a bit noisy - lots of door banging. Otherwise, good size bathroom and nice toiletries. Comfy bed and good choice of tea/coffee - nice touch of fresh milk in the fridge.

The room was immaculate, the staff wete brilliant, food was amazing.

Overall we really like a stay at the Cromwell but few issues this time. Most important no hot water for shower two days running, told waitress, don’t believe we were alone in this issue. Breakfast service excellent, but food a little dry .

Lovely room. Friendly, relaxed staff. Great food and beer in the restaurant. Excellent breakfast

Friendly welcome and good service. Bedrooms are very tastefully furnished. Next to busy road but very well sound proofed. Nice breakfast. Lovely walk along River Test into Romsey. Would definitely stay again if in the area. Also dog friendly.

The staff were all so helpful

Yes

Staff was very helpful and polite, the pub restaurant and hotel was spotless, room was clean and comfortable with good amenities. Will stay again

Excellent stay

Grubby, grubby, grubby. Rooms, bar area, restaurant, corridors all filthy. Nasty fish and chips cooked in oil long overdue for changing. Delightful very young staff needing some serious direction.

yes

It was boiling in my room and there was no information on how to work the heating system so I was uncomfortably hot. The staff asked what we wanted for tea and coffee in the morning, but didn't wait to listen to everyone's order and subsequently got it wrong. He also didn't smile once and no one asked how our stay was. It was all really expensive including the room and the drinks.

Nice clean hotel/pub, execllent breakfast, rooms nice but bit small, bed not very comfy

Clean room, good breakfast. Check-in very slow - apparently there were staff shortages, meaning we had to wait some time to check in.

beautiful room, great location staff so friendly and very good breakfast

Yes

Always great

Lovely hotel, beautiful rooms. Food amazing and lovely service and people :)

Really clean hotel both in the room and the bar and restaurant. Friendly staff particularly Katherine andGeorge on the first night and the lady who looked after us at breakfast. Only downside was the fish on the first night and chicken wings on the second night were a bit ovetcooked.

Room was clean and comfortable and parking was easy. Staff were all friendlyand courteous and the breakfast was really tasty. We had some lovey lovely little touches in our room which was much appreciated.