All excellent

Great staff. Nice clean rooms. Good location. Close to amenities but far enough away from any noise

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Our sea-view room was very modern, clean & comfortable. My husband is disabled, so we had a few special requirements, and, without exception, all staff were extremely kind, willing & helpful in meeting these, which made my role, as a carer, much easier.

A beautiful hotel, very clean, amazing food. I am gluten intolerant and it was very well catered for. The staff were hard working, very friendly and will definitely be booking again.

2nd time visiting this hotel. As soon as you enter the hotel you are met with warm friendly staff from reception, waitresses and cleaning. The hotel is modern, spotlessly clean and smells gorgeous. Forgot to ask what air fresheners they use. We stayed in room 108. Room was spacious, and bathroom amazing. We had a round bath which was huge and walk in shower. The views from room are amazing. We never had breakfast but did have dinner one night and food was gorgeous, definitely eat there again. Bonus about this hotel is they have own car park unlike the rest of the hotels on the front. Will definitely be back soon.

Friendly staff, very easy to reach the place, parking on site. Amazing service overall.

Great hotel, excellent location on sea front and a walk from everything. The real shine on this is the private car park for guests! The room was huge, well equipped and we were wowed on how big and luxurious it was. We loved our stay and will definitely return. Room 102 may need an aircon check as we could only get the temperature down to 19! Thanks so much 👌

Great hotel with a car park, bar and restaurant. The team are very helpful and friendly. The suite was beautiful and had a great view of the sea, perfect for a stay after a show at the theatre which is next door. Thank you

Stunning rooms, but let down by unprofessional and inconsistent service. I recently stayed at this hotel , sea view suite in £180 per night, and while the property itself is aesthetically pleasing and the rooms are genuinely lovely, the breakfast experience was a significant disappointment. As someone who has stayed in over 800 hotels globally, I understand the importance of local service etiquette. However, the service here was far below what is expected for a property at this price point (approx. £180/night). During breakfast, I was essentially ignored for over 10 minutes, despite being seated by a staff member. While I waited patiently, I witnessed a pair of local guests who arrived later being served immediately with menus and drinks. When I finally flagged the issue, I was told the kitchen was closing, yet the staff continued to serve the later arrivals. For a hotel of this caliber, I expected a consistent standard of service for every guest, regardless of background. The constant disappearing act of the staff into the female waitress on 19 May 2026 morning and the lack of basic offerings like tea or coffee made me feel invisible. ( I asked at 9:45 but the female waitress refused to provide any hot coffee to me but to the late arrival British couple , waitress served coffee) It is unfortunate that such a beautiful property is undermined by a team that appears either inadequately trained or indifferent.

Great hotel can’t fault a thing

The Cae Mor Hotel is in a perfect location for the Theatre and the nearest shopping centre, and has its own car park. The Hotel Staff are very friendly and professional. Our Room was in a prime position overlooking the sea, very clean and well equipped. The Breakfasts and Dinners were very good. The Hotel is well run.

Pleasant and courteous staff. Well presented Hotel. Good food. Had its own carpark.

Lovely modernised hotel. Really clean. Bedroom and bathrooms excellent. Parking adjacent, convenient and free! Location great for Venue Cymru.

Chosen because the theatre is next door to the hotel. We were very impressed with all aspects of the hotel and staff who are all very helpful and friendly. Our room was very well maintained and spotlessly clean. We ate in the restaurant both nights of our stay and the food was excellent. We would not hesitate to return in the future.

As I was using a crutch, getting in with luggage was difficult. Providing a ramp on half of the front steps would be a help. However, the lift inside was good and the bedroom accessible in spite of a step to the bathroom. The hotel manager was always around and extremely helpful. Does he ever go off duty!! My room card did not work on the front entrance when I came back after midnight. Luckily another person arrived and used their card. And my card still worked on my bedroom door - didn’t understand that but glad that I was able to get into my room at that stage!,

Lovely, clean hotel with parking Good choice for breakfast, cooked breakfast, fresh and hot Nice restaurant. We had 3 courses and really enjoyed all the food we had Pleasant and helpful staff Well equipped rooms with comfortable beds and pillows

Nice clean room. Staff very pleasant and helpful. Wi fi good. Breakfast very good choices

Easy parking, friendly helpful staff, lovely room with all amenities. Very happy :-)

Nice evening meal and breakfast, rooms were clean and modern, staff were polite,friendly and professional. Would definitely recommend.