Great staff team all happy and helpful. Spotlessly clean. Great location. Excellent breakfast and evening meals.

Nothing to fault with the whole experience. Polite, informative and efficient check in. Excellent room, clean, tidy and with all the extras required to provide a very comfortable stay. Finally, the breakfast was impeccable in regards to quality of ingredients, preparation and presentation. Also to be looked after by someone so professional who clearly loves his role and interacting with people.

We stayed Saturday night in the studio apartment, which is directly opposite the main hotel. The entrance hall is a little run down but the apartment itself is excellent! Really comfortable and clean with separate bed, living, dining and kitchen areas. It has everything you need for a night or two, right down to a jar of sweets and a yoga mat. The bed affords a great night’s sleep and even on a Saturday night, it was quiet. The breakfast next morning was extraordinary. Really well presented and served and certainly exceeded my expectations. Parking is limited but we found a space in the hotel’s car park, which was convenient. Overall an excellent stay with highly professional and friendly staff. Thoroughly recommended.

A great place to stop plenty of character and very friendly staff good food and a great selection of drinks

Had a fantastic stay at this hotel. It was clean, well equipped, with a massive and modern bathroom. The room had a king size bed which was nice (lots of hotels only have doubles), it was kept warm, and had good tea and coffee making facilities. The staff were polite and helpful, checkin was quick and easy, and the location was perfect for our needs. The breakfast was very nice, it was freshly cooked with high quality ingredients. We didnt stay for any evening meals or drinks in the bar, but the bar area looked nice and like it would be a pleasant place to spend the evening. I would happily stay here again.

Breakfast made to order, lovely hot fresh food! Excellent, bar & staff served variety of beers & drinks all reasonably priced. Room & en-suite top standard & clean. Will definitely return. Thank you! Only problem I had was slipping over in bathroom & bruised ribs😩

Great staff very cheerful and helpful

Really friendly staff. Lovely pub bar with Casque Marque cellar cool ales. An absolutely fantastic breakfast. Menu looked good and one would need to book. I’ve stayed in a number of Malvern hotels, all of which were good but I shall look no further when staying in Malvern again.

Very clean room and lovely breakfast

Very nice, clean, comfortable, generous breakfast with many options.

Fantastic staff, large comfortable room, great breakfast

Room was clean and well furnished Breakfast was very good no complaints

Excellent breakfast fresh food and served quickly. Friendly staff. Not so enamoured with all the steps at the front of the hotel not disabled friendly. There was a door leading off the car park but still had steps to negotiate. Otherwise it was a nice stay and was made to feel welcome.

good

Stayed before, and it never disappoints. Great service, breakfast is fantastic and recommend.

Always great and we book work colleagues here regularity because the standards are great and it's a lovely non-corporate environment to relax in.

A really enjoyable stay with a cracking breakfast, a very good position for Malvern..

Wonderful stay in a great location,

On site parking in a town centre location. Friendly, helpful staff and a superb breakfast with plenty of options

Nice room had everything that’s needed: comfortable bed, clean and spacious bathroom, TV, fridge, cooling tower, nice view of town and nearby hills. Breakfast with variety of options was delicious and service was excellent. Relaxing music in breakfast room was a great idea. The place has got good vibes.