Dirty old dark room on basement

Our rooms is in very bad state and no towel provided in two nights stay .Rooms are smiley and needs updated ..ceiling visible like moulds color and beddings are very thin very poor quality…

No signal and wifi inside the rooms.

Love the staff!

molds & mildew in initial room booked so had no choice but to upgrade. The new room lacked amenities like Tv. Had to ask the receptionist to operate the AC and even the water heater for us. The room was not soundproof… we were disturbed constantly by loud chatters at the reception area & main lobby seating. Cups for water/ coffee are dirty, stained… unsanitary

This is not a good place.

Like my kids said a bit creepy,old stuffs.

A bit ran downed, few cockroaches. But overall, good stay.

The room we paid for was a dungeon. We Should have known when it was hard to find pictures. We paid for an upgraded room which was great but cost way too much.

We rented two rooms. One didnt have a toilet seat and did not have a 32 inch flat screen as advertised but instead an old 19 inch from the early 90's. The other did not have a TV at all. No WIFI in either room as advertised and only in tyhe lobby after 7 am. When I asked why they advertised TV's, WIFI and why no toilet seat the only asnwer was I could have that if I had paid for a better room. So I said OK I will pay more for a better room and they said it was not available which was a lie. I went out to expedia and could of rented a more expensive room no problem but then would not get any credit for what I already paid for the mis-advertised room. Also we got a ticket in our car because the hotel did not give us a pass or some number required for a tourist to operate a car in Baguio. The police officer said the hotel should of given us one.

Restful

Staffs are all very accommodating, friendly and courteous. The property is old! The room or the floor level given to us which is in the lower level is in a very poor condition. I booked a 3 night stay but left and cancel our stay after the first day!

The bed is uncomfortable, the bedding is old and dirty, no TV, curtains are old and dirty

I like the free breakfast. I don't like the condition of the room and furniture's. The wooden bed post is damaged by termites and the linens and towels are too old. Management/owner should invest on getting new beds, towels and linens and fix the door locks for the rooms and emergency exit doors.

The bathroom smells bad from blowback.