Very good hotel worth the stay

Great stay

The most friendly hotel we have enjoyed for years with very good service all over 2 nights - highly recommend this hotel

The building was beautiful spotlessly clean staff were friendly the waiting staff were good the restaurant food was of a reasonable high standard

Would definitely recome

Very clean and well appointed hotel. Staff were very helpful especially ‘Ovi’ at breakfast.

One of the most immaculate, well located, cleanest, best appointed, amazingly-staffed hotels I have ever stayed in. I seriously cannot fault the place. All the staff were exceptionally polite and helpful and attentive, without being intrusive either. Everything in the hotel was pristine. I can genuinely say it was perfect.

Organised an upgrade a week before. Was told in arrival that it wasn’t possible, abruptly. Had to show them my phone messages as evidence as it clearly hadn’t been actioned. Also added £50 on my card as a holding money for account still hasn’t been returned a week later

Such a calm stylish feeling.

Excellent setting

Great service . Great interiors. friendly staff . We chose valet parking after our long journey . Worth it😀

Super dejligt hotel: høj kvalitet + velholdt + super service.

Great location, excellent stylish decor, comfortable dining area and friendly, helpful staff. Recommended.

First time we’ve stayed here , and being relatively local, visit Newcastle often. The hotel is classy and comfortable, with brilliant staff . A few minutes walk to the Glasshouse and located on the quayside with some great restaurants and bars nearby. Parking was easy with hotel reserved parking at the rear of the hotel. Without a doubt, this will be our first choice for overnighters in Newcastle.

We have stayed here before and wanted to come back. We booked a classic King and got the opportunity to bid for an upgrade to the Executive suite and got it. When we arrived, there were no Executive suites ready and they put us in a Signature suite instead at no extra cost. The staff here are so friendly and go above and beyond and made our stay so enjoyable. Perfect place to celebrate our anniversary.

Great hotel! Really clean throughout, great staff, very helpful. Will definitely be our go to hotel when visiting Newcastle!

Perfect hotel stay. 100% recommend this lovely hotel

Absolutely faultless stay as always, how this is not 5 star I do not know, best hotel in Newcastle situated in a perfect location on the beautiful river Tyne. ⭐️⭐️⭐️⭐️⭐️

the stay at the hotel was good

We have stayed her a few times now and always a great experience. The hotel is very nice and staff are very welcoming and helpful. Easy to get to, lovely location and close to other amenities