Staff was great, but spoke almost no English. The room was cold, with no temperature control. On my second day the front desk clerk found a portable heater for me. The worst thing was that the breakfast room and restaurant was on the fourth level and was only accessible via the elevator. The staircase between level two and four was blocked off so that there was no emergency exit and no way down from the restaurant if there was a power interruption–a definite safety hazard!

It was very noisy outside. Nothing Hotel could do about that but other than that, everything was great.

Hotel is renovated in historic district Nights were chilly but a heater was provided. Breakfast was served at time requested. Beds were comfy. An elevator was available for mobility problems. Having coffee available in the lobby would have made my stay perfect.

Property is charming and clean, staff is very friendly. But be warned, the rooms have no heat. If you ask, they will bring you a space heater which was effective but the bathroom will still be cold.

Spanish speaking only, but they worked very well to understand us! I really appreciated the food package they gave us on leaving. It helped us get through the airport hassle.