Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues.

El.lugra es uno oasis de relajacion, con un excelente atencion y calidad y calidez.

Casa Loreto is a beautifully renovated old hacienda, elegant, sophisticated and timeless. We stay six days and enjoyed the pool, and steam bath. Our room had a patio with a hot tub. The hotel is located about a 25 minutes walk from the Main Plaza and Montejo Avenue. One complaint is their restaurant, it is not good and not recommended.

Beautiful room. The restaurant food was delicious and staff was always attentive.

Excellent location, service, and cleanliness. Strongly recommended.

Room ok but ckeaning service not great. Left coffee stain in floor from day before. Slow service in general.

Hermoso hotel en casona antigua. El cuarto super cómodo, 2 cámas king size!!!! hermoso, con un jardín interior y una hamaca para vivir la experiencia completa de Mérida. El personal super amable, nos ayudaron a agendar nuestros tours y las mejores recomendaciones de lugares para comer delicioso.

Excelente lugar, céntrico y con unas instalaciones muy recomendables, la atención de su personal es de los mejores, felicidades!! Recomendable al 100%

Beautiful hotel

This stay was the highlight of our stay in the Merida area! We truly enjoyed all aspects of our stay.

I don’t often write reviews, but I loved this hotel so much, I had to. It is gorgeous-modern and well-designed, while maintaining the historic charm. The room was huge. Everything was luxurious. The people were kind and very helpful. The food was Devine.

Alberca miy bien Spa no lo utilice

Wonderful rooms and staff members were incredible!

the room and hotel was lovely but the area wasnt the best nor was the restaurant...

Beautiful well decorated, large, modern rooms. Service was exceptional

Todo el staff super amables El lugar muy lindo y limpio. Totalmente recomendado

Room was amazing and the staff is top notch, wi

Everything was done right. Beautiful setting - great garden and pool . True Oasis close to the action in Mérida . Great value

La comodidad de la habitación, personal muy amable y la ubicación

Personal muy atento y listo para cualquier tema que pudieses necesitar. Habitación espaciosa y elegante.