This, by far, was the noisiest hotel I’ve stayed at. Chairs scraping on hard floors, every footstep on the open staircase, loud music, carrying voices, slamming doors. Just the worst. The room did not in the slightest look like the pictures. It was a stuffy, tiny room with no window to outside; rather, it opened to some kind of shaft that allowed no fresh air. I paid about US$90/night, which is a little higher than other local hotels. On the bright side, the restaurant was excellent and the staff were friendly. I would not recommend this property and regret my choice to stay here.

Rockrivers was super convenient located steps from the train, near lots of restaurants and places to go and see. The staff was great and the breakfast buffet was delicious.

Excellent place to stay, highly recommended.

A água estava fria e quando chegamos à noite estava tudo escuro e demoramos a ver que tinhamos que abrir a porta por dentro

Everything was perfect. Hot water in the sink was a plus. Staff was amazing

Excelente ubicación, esta a menos de media cuadra de la estación de bus q lleva a la maravilla (MachuPicchu). Además solo bajando de la habitación encuentras restaurantes, cafés, tiendas, artesanias, todo

La vista a la montaña si es atractiva

Hotel muito bom. Café da manhã bem okay. O restaurante excelente. O único problema foi que uma locomotiva resolveu roncar por meia hora na madrugada, bem em frente ao hotel e abaixo de nosso quarto. Tirando isso, tudo ótimo.

Overall the property was great and I would definitely stay here again when I return to Machu Picchu. I was really happy with this hotel. The room was clean and beds were very comfortable. Not many amenities provided but this is understandable being we are in the mountains. Staff was very nice and helpful. The front desk was not staffed the hours I walked by, but the restaurant staff could handle double duty if needed. They did meet me at the train station and escort me to the hotel. Which we above and beyond. As for the surroundings. There were plenty of restaurants and bars near by, lots of shopping and scenic tours you can do. This was a great hotel, I do recommend!

The customer service was excellent, probably the best experience I've had at a hotel. The staff are so attentive! I would stay here again.

部屋は綺麗ですし、バス乗り場は目の前で、電車からもすごく近く、何をするのにも便利です。コスパいいです！スタッフの方はとても優しかったです。10%のホテルのレストランの食事割引をもらえるのですが、美味しかったです

チェックインスタッフの対応が良く、部屋も清潔、WIFIの回線も良好でした。

Quarto extremamente limpo e confortável, vista linda e chuveiro excelente. A recepcionista nos fez sentir em casa.

Our room was very nice with a king sized bed that was very comfortable.

Funcionários agradáveis. Quarto sem ar condicionado e com pouca ventilação.

Garbage room - too loud with engine sound constantly, no windows, like being in a bunker. We asked to change room, unhelpful woman at reception said no. So we had to find another hotel at 7pm and pay for the other place too. Stay away

Mountain views are nice. The train tracks are right behind the building and the trains can be very loud! The breakfast options are very limited and they only gave 2 eggs per guest. It was mostly fruit and bread. I went to pick up my bags at 9:30am and no one was at the front desk.

It was ok, I wouldn’t recommend it but it did the job. Room is small, request for bed requirement (double bed) was ignored and twin beds provided. Noisy with people talking loudly outside door at night. More a hostel than a hotel.

Todo el personal muy amable y la ubicación es única. Muy agradable la estancia

Very friendly and helpful staff, also happens to be right above one of the best restaurants in town. Very nice and easily walkable to anything needed in town