My experience at this hotel was very disappointing, especially considering the price. I paid approximately $316 per night for three nights (about $1,000 in total), so I expected a much higher level of service. From the moment I arrived, I encountered several disappointing issues. There was no toilet paper in the room when we checked in, and we urgently needed to use the restroom. I actually had to take a shower first just to deal with the situation until we could get more. The room itself was small and very ordinary for the price, and there wasn’t even a luggage rack or any space to open a suitcase, so I had to leave mine open on the floor.The hotel provides only one small bottle of water for two guests, and if you ask for additional bottled water, they charge you for it. At a hotel in this price range, complimentary bottled water should be a basic amenity. I was also informed that towels are changed only every three days and that if you request fresh towels sooner, you may be charged. On a beach island, where guests often shower multiple times a day, this policy is completely unacceptable. I had to request clean towels on my fourth day before they finally provided them.Another major disappointment was breakfast. I arrived late on my first night, and the following morning I went down for breakfast at 10:45 a.m., just 15 minutes after breakfast service had ended. The breakfast buffet was still set up, and the reception staff were eating breakfast themselves, yet I was refused

Recomiendo el hotel excelente buena situación

camera molto carina, letto comodo. Posizione super, proprio in centro a Ciutadella. Colazione abbondante e personale gentilissimo

Everything was perfect from beginning to end. Ida on reception was so warm and welcoming and nothing was too much. We felt like we had known her forever so kind and helpful. We will be back soon.

What a beautiful Boutique Hotel. Had not realised when we booked that it had only been open 2 months having previously been two private Houses converted, with no expense spared, into a hidden secret. Property, rooms, bathrooms were all top class and beautifully furnished. Breakfast was outstanding. The real highlight was the warm and professional service provided by Marta and her team. Could not have been more helpful. The Hotel is in a quaint location in the middle of cobbled streets and the Cathedral and historic centre literally a 100 metre stroll. `beautiful experience. Thank you.