We arrived at the reception to check into the hotel and were unexpectedly confronted with an additional charge that had not been clearly communicated beforehand. We were told that we had to purchase bed sheets for 100 Danish kroner, which were simply handed to us in a plastic bag for us to make the bed ourselves.
This was already disappointing, but the situation became worse due to our late arrival. While trying to arrange the sheets on the upper bunk bed, I struggled extensively and had to adjust it repeatedly just to make it usable. During this process, the noise and movement understandably disturbed the person sleeping in the lower bed, which almost led to a conflict.
Overall, this was an extremely uncomfortable and frustrating experience. The lack of basic service, poor organization, and unexpected extra charges made our stay very unpleasant. I would not recommend this place to anyone and would definitely not choose to stay here again.
