Unfriendly staff, did not honor reservation, unwilling to help, sketchy guests (saw a guy drunk going around bothering guests). Terrible experience. Dis not want to put my family in this sketchy hotel anyway
Ahmed
2.0
/10
Diulas 11 minggu yang lalu
Hotels.com verified review
Upon arrival, the front desk told us that they do not have an agreement with Hotels.com and they could not honor my reservation. It was a plain refusal of service. No other option was provided. I was not able to stay the 2 nights planned and Hotels.com has not reimbursed my money either.
EIMMY
Rakan dan Keluarga
2.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
Mal! Me CANCELARON la RESERVA sin previo aviso y me tocó devolverme sin poder hospedarme.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia