The room was fine, but the check in experience was not great. I had reached out several times in advance because I had not received the "promised" check in instructions in advance. Finally, I received a note assuring me that I would be greeted by someone - I was not. When I called the person, she had no idea she as supposed to be there. There were no instructions and no info - until i called and asked for the wifi details and anything else I needed to know. It was a poor communication and follow-through.