Everything was great except the beds were really hard and I could feel the coil springs. Luckily the staff were super helpful and they got me a mattress topper. One of the pillows was too big and uncomfortable. Finally it took about half a day of running the AC for the room to cool down but then it stayed cool. If you have an early flight (if you need to leave before 7:30 am) be prepared to carry all of your luggage down by yourself. The location is great, the staff is great and the rooms are on the newer side and are sound proof.

Great location and so friendly!

We had a great stay, good location, great and helpful staff. Dont be deterred by outside appearance. Inside very nice, modern clean. But be prepared for steps, old building no elevator. But staff is more than willing to help with luggage

A very friendly and helpful welcome by Mario and all the staff. Thank you very much!

yes loved the tub

Göran and Warg room

very welcoming hotel, i recommend

All was lovely and the reception and staff friendly and helpful.

We booked this hotel last minute due to an unpleasant stay of the original stay, and have to stay it’s 100% worth the extra money spent - great hospitality, with comfortable, spacious and clean room. There’s no elevator but the staff moved our luggage from ground floor to our room. The reception even managed to handle a system error by Expedia in a considerate manner. 10 out of 10 without doubt.

The staff at this Property=Heritage Hotel are awesome. Personal Concierge answered all my questions every day regarding the city of Split, Croatia with tips where to go what to do and eat and shop along with activities all with a big smile! Great local restaurants and a Grocery store within 200-400 meters as well as the main shopping tourism area and seaside promenade. Clean room-jet tub in the room. Breakfast available plus many bakeries nearby. A local neighborhood-very safe. Nearby the local beach and cruise/ferry terminals. Exclellent-#10 Bill Philadelphia, Pennsylvania United States

Geat location and staff Also have parking which is difficult to find in Split. Bit hard to find but would definitely recommend.

war alles sehr schön, stadt hotel umgebung, würde noch mal dort gehen

Had a fantastic stay that we booked last minute. Public Parking spot adjacent to the property was a lifesaver. Mario carried our (heavy) bags up 4 flights!! 5 minute walk to the promenade and all attractions. Room was beautifully stylized and very comfortable. Got 2 great restaurant recco's. HIGHLY RECOMMENDL

Ótima localização. Equipe atenciosa.

Quem vê cara, não vê coração. Quando cheguei , não me agradou a aparência antiga do prédio. Mas, ao nele ingressar, deparei-me com um staff extremamente polido, prestativo e atencioso, que nos dispensou toda a atenção necessária, indicando as principais atrações da cidade, os principais passeios e fornecendo as informações necessário. A prestatividade já começou antes mesmo da hospedagem, pois nos foi enviada mensagem por WhatsApp indagando do que necessitaríamos e indicando a exata localização do estacionamento. O hotel fica no terceiro andar de um edifício sem elevador, mas houve a prestação de serviço de transporte das bagagens quando da chegada e da partida. O hotel se assemelha a uma pousada familiar, fazendo-nos sentir como se fôssemos hóspedes de uma família. O hotel tem ótima localização, de onde é possível acessar as principais atrações a pé.

Great hotel and friendly staff. Outside the building looks like you are in the wrong place but inside it gets better. We had a ride booked from airport to the hotel via hotels.com chat. Fast response time from hotel and they had a child seat in the car for us. Hotel is in the 3rd floor without and elevator and the staff helped with our luckages Breakfast was the best I have had and you can eat it in your room without extra charge. 5min walking distance from old town and beach. If you have a kid that can walk stairs this hotel is perfect. There is super market next to the hotel

Amazing ♡♡♡

From the moment we arrived, the staff were helpful, the room was comfortable and the location was perfect. We would go back in a heartbeat!

Boutique hotel walking distance from the main bus station and the key attractions of the old city Exterior of the building is original but the hotel room is as modern and comfortable

Great stay! Felt safe! Loved the bathtub with sounds of sea. Heaven…. Great view of Riva! One minor suggestion - Use a single mattress for a double size bed instead of 2 small. That made it quite uncomfortable to sleep in. Honestly though, great stay.