Firstly the price you see is not the price you pay. Shortly after booking we received an email saying we need to pay 21% VAT when we check in. I have been booking through hotels.com since 2018 and besides City Tax, we were never asked to pay any VAT or additional taxes. Regrettably we were not able to cancel the booking as it is no refundable. Besides the above the apartment did not come with some basic items one would expect. As we have done a multi week trip we looked forward to be able to cook our own meals. However there were only 2 pots, no basic necessities like Olive oil, Salt & Pepper etc. And lastly the apartment was not properly cleaned. I understand we were there over some public holidays but we received dirty/worn linen and the wine bottles of prior guest was left in the cupboard. Lastly the wifi / internet is incredibly slow and will not be suitable for someone doing remote work as the connection tops out at 3Mbps which is not good enough in 2026. The location of the apartment is good. It is a comfortable 5 minute walk to the metro and several convenience stores are nearby. You can also explore Palermo and nearby Recoletta quite easily with Uber. The nighttime guard is also incredibly friendly and made the after hour check in convenient.

The place was nice and in a good location; but upon arrival we had to pay a 21% tax fee. In the contract it says that non residents , with a foreign credit card are exempt of that tax. I learned about that extra fee after confirming the reservation, if I knew that in advance I would have picked another place. Communication was hard and not friendly. Customer service needs improvement

Excelente ubicación. Hermoso el departamento, super cómodo. Excelente atención

Fairly easy check-in though initial access to the building is tricky. Room was decent.

Muito bom, ótima localização!