Lovely riad, just outside the medina. Rooftop breakfast was divine as was the whole experience. The staff were all lovely, polite and helpful, nothing was too much for them (I would give 6 or 7 stars if possible). The room, though small, had everything we needed (air-con a must!!!). My wife and I couldn't have been happier with our stay.

Everything was terrific!!! Beautiful & serene accommodations & very helpful staff. Breakfast was generous servings. Traditional foods, homemade yogurt & breads. Zacarías & Sad were very attentive. Nice cool pool to cool off after exploring. Close to various sites, restaurants, & night markets

Breakfast and service were excellent!

Had a lovely stay in this riad. The staff were very friendly and accommodating. Will definitely be back here.

Great location and amazing staff and service

Très belle Riad service, exceptionnel, petit déjeuner extraordinaire. Nous étions un groupe de huit avons séjour, trois nuitées et avons passé une excellent séjour..

Zimmer war sauber, allerdings war unseres sehr feucht und nur mit laufender Klima einigermaßen „trocken“. Die erste Nacht war daher etwas gewöhnungsbedürftigt. Das Personal ist super freundlich und maximal bemüht das alles passt. Wellness haben wir dort nicht in Anspruch genommen. Was cool ist: es gibt zwei Riad Nelia in direkten Umgebung und man kann aussuchen wo man frühstücken möchte (eines hat eine schöne dachterrasse mit tollem Blick ins Atlas Gebirge)

Schönes Zimmer, unfassbar freundliches und aufmerksames Personal

Loved our room, easy access, very quiet bed very comfortable. Breakfast was excellent. Wifi was good, staff was extremely friendly and helpful.

The most beautiful Riad. Staff were amazing. Couldn’t fault them!

Wonderful riad in a great location - the staff were amazing! The riad was very clean, and the breakfasts were fabulous

Sehr gute und zentrale Lage. Sehr freundliches und hilfsbereites Personal.

Die ganze Crew von Riad Nelia ist bezaubernd, so ein toller Service. Sie helfen wo sie nur können und sind super freundlich. Alles wird ständig sauber gemacht und das Frühstück auch der Dachterrasse ist auch sehr zu empfehlen. Wir waren 6 Tage im Riad Nelia und können es wärmstens empfehlen besonders hervorzuheben ist auch der Kochkurs mit Hamza :))

My stay at this riad was truly wonderful. It is beautifully located just far enough from the chaos of the Medina to feel peaceful and relaxing, yet still close enough to the main streets to easily explore. I always felt comfortable walking to and from the riad in the evenings. One of the highlights of my stay was the cooking class. The chef was incredibly kind and accommodating—he even switched my class at the last minute due to a change in my flight schedule, which I really appreciated. What made the experience truly exceptional, however, was the staff. Every single person I encountered was warm, welcoming, and genuinely kind. They went above and beyond to make sure I was comfortable and had everything I needed. On one occasion, I had to leave very early in the morning (around 5:00 AM) for an activity. Since it was still dark and I was unfamiliar with the area, the manager thoughtfully arranged for someone to escort me to my destination so I wouldn’t have to walk alone. That level of care and attentiveness meant so much and made me feel incredibly safe and looked after. I’m so grateful for such a memorable stay and the genuine hospitality I experienced here. I will absolutely be returning —next time with my family.

Super séjour

The riad is simply beautiful with spacious room, AC (hot and cold heating), hot water, the most comfortable bed and close to the main square but far enough so you cannot hear a thing. If you booked a taxi through the hotel or a third party, they will drop you close to the riad less than 3 minutes walk from the riad itself. The breakfast is fresh, tasty and sufficient to get you started on your day. There is a hammam with massage facilities so you dont have to leave your riad, if you dont want to. The customer services is outstanding. Thank you for a restful and enjoyable first trip to Marrakech. I will be back soon!

Nous avons séjourné au Riad Nelia pour une nuit. Le personnel est très courtois et avenant. On nous a proposé un upgrade de chambre, que nous avons décliné car nous partions très tôt le lendemain matin. L’accueil a été professionnel et agréable. En revanche, les prestations sont restées en deçà de nos attentes. Nous avions confirmé un départ à 6h30 et il nous avait été assuré qu’un gardien serait présent afin de nous accompagner avec nos valises jusqu’au point de prise en charge du taxi. À notre grande surprise, le riad était totalement désert à 6h30. Aucun membre du personnel n’était présent. J’ai dû chercher les interrupteurs, descendre seule une valise de 20 kg sur deux étages et laisser la clé à la réception sans interlocuteur. Ce point mérite d’être signalé aux futurs hôtes : lorsqu’un départ matinal est confirmé, une présence effective devrait être assurée.

Very friendly helpful staff . Lovely room great location .

Lovely staff. First room was very small and a little niisy but when we asled there was no problem changing to a different room.

The ine thing that stood out to me is how friendly the staff was. I had the pleasure of interacting with both Zakaria(s), Sameer, Hamza and Mohammed all of which were very attentive to my needs. The property was clean and well cared for. I enjoyed the breakfast on the roof .. even though it was a bit cold during my visit but rhe staff always placed multiple electric and gas heaters to keep it warm. I also enjoyed the massage service I got. Overall great authentic Moroccan experience.