Penilaian & Ulasan Keseluruhan Raíz Hotel Boutique

Great experience!

Gorgeous place, such lovely staff, affordable activities and rentals through the hotel!

The pool is amazing. Staff is so friendly and always give good recommendations as to where to go and local spots to try. Perfect spot close to everything

Nice little hotel, walking distance to Zicatela Beach, the area is kid of noisy at night but good all around, breakfast options, abeit limited were quite good, coffee was awesome.

muy bonito y comodo

Todo está súper bonito, todos son súper amables en especial “sebastián”, todo muy cuidado, tienen una buena atención.

El servicio de todo el personal, un agradecimiento especial a Sebastián excelente persona y nos hizo sentir muy bien atendidos en todo momento.

Mi lugar favorito siempre!

The staff is very friendly and helpful giving recommendations. Breakfast is delicious 😋

Me encanto!

It was good

Un lugar pequeño pero agradable. El servicio excelente y sus cocteles son muy buenos. Solo recomendaría una fumigada más frecuente. Ya que en nuestro caso, había muchos animalitos en la cama. A pesar de sacudir antes de dormir , en la noche despertábamos por sentir su caminar en el cuerpo.

Mi plan de estas vacaciones era descansar y desconectarme y totalmente lo logré aquí, el lugar está precioso y tiene una vibra súper bonita y tranquila Muy buena atención de todo el personal Comida y drinks muy ricos

Excelente estadía!! No puedo aplaudirle más a Ana por el increíble gesto y atención en todo momento, la mejor! En general todo el staff es super amigable, atención increíble. La comida está super rica. Lo recomiendo ampliamente.

Excelente atención y hotel

Todos los chicos que trabajan ahí son magníficos, todo estuvo muy bien, quizás solo que pusieran un mejor extractor en la ducha porque se siente mucho calor y tuvimos temas con el desagüe pero nada muy malo. Muy rico todo

Nice relaxing stay. The staff was nice and helpful. It was really enjoyable being able to order drinks while hanging out in the pool. The ac was more than enough to keep the room cool.

Everything was great, the rooms are as shown on their pictures and Ana, Sebastian, (the other person at the bar whose name I cannot remember right now) and the cleaning staff were all extremely nice! We would’ve given it a 5 but: - The property is advertised as Pay At Property but they charged me the full amount about 3 days after booking and neither Expedia nor the Hotel helped solve the issue. - Right when checking out we were charged a bunch of stuff that the staff very clearly and repeatedly said was included at breakfast, such as tea, some dishes (in one particular case we were told the person who served us was wrong but still went ahead and charged it to the final bill even though they had agreed they wouldn’t). We ended up paying about $30 USD extra for unexplained stuff (after they “did us the favor” of lowering the extra charges). It would’ve all been perfect if the owners had shown more principle than greediness. Oh and don’t believe they give you “beach towels”, they’re just beach throws that won’t dry you. Also the restaurant stops serving food after 3:00 p.m.

The first impression was short of exciting. But once you are in the hotel it is very nice. If you have weak knees the stairs can be a bit of a challenge.

Un excelente lugar, el desayuno incluido de super calidad