Overall, very nice place. Great location clean. Good breakfast. Staff is nice. Stay there a few times. Only had one bad experience but I would definitely stay there again.

Not the first time I have stayed normally overall is everything was fine. However, last month after a long day traveling to Aguas Caliente I turned around 11 p.m. knowing I had my reservation. All paid for arrive with my daughter . There was no room available never received a notification had to sleep on the lobby as I refuse to leave because no one had notified me and it was too late to do anything too dark to be and cold to be outside with my daughter. Had to wait for the manager to come in the morning to give me my refund. To be told after they were doing my refund that he made a mistake that there was a room available. I was highly upset.

Was not the first time I stayed there normally very please clean. Staff is pleasant. However, this time I checked in late because I had a tour to get their tired at 11:30 at night thinking I have a confirmed booking already paid for. To be told that there’s no room available for me when I’m traveling with a 13 year-old and we’re exhausted and it’s super dark outside. Everything is closed. They gave my room to another person at least that’s what the first person told me. I had to sleep in the lobby since I refuse to leave because it was too late in the morning manager came and explained to me that there was a room all along, however they had entered a wrong in their system, so it looked like there was no room available. That was the most horrible experience.

Realmente uma ótima localização porém o pior café da manhã do mundo!!

Habitación bien y el personal amable.

My room was very large, king size bed, super comfy. Very hot shower with great pressure. Location of hotel is excellent. Great view from the terrace for breakfast buffet

It’s a bit of a trek however very clean only thing was when they would clean room we had 2 towels because their was 2 people however the would change and give us 1 had to keep asking. Breakfast is very limited and they don’t replenish fast enough. As well as the plates and utensils are underneath the table very inconvenient and not sufficient. Also they need to make sure the breakfast buffet has serving spoons or things for every item.

El hotel está bien en general es lindo, tiene bonita vista la cocina y está en subida, céntrico y con bonita caminata de ida y vuelta al centro. Es importante considerar que al ser rústico se escucha mucho el caminar en la habitación, si no te genera problema entonces está bien. La razón por la que le pongo 4 es porque un día no había agua y se reparó después de las 10am, y otro día no hubo internet.

O hotel tem uma boa localização, pois fica próximo à Plaza de Armas, no centro histórico. Porém, o banheiro sempre inundava quando tomávamos banho pois o boxe não tinha vedação, e além disso o chuveiro tinha jatos repentinos de água muito quente/muito fria. O café da manhã é bom e o serviço também.

The hotel was in pretty good condition, very nice and clean. The only thing I would note is the shower water pressure is quite light, and it does take a good few minutes to become hot. Otherwise, I really enjoyed the hotel, and the quality was great for the cost. I would definitely say it's a solid choice if you come to Cusco and want to be in the historic centre area. The hotel also has a great location, being very close to a number of different shops, cafes, and restaurants. We tried new places to eat every night, and they were all amazing. Additionally, there were a couple laundry shops within 5 minute walk from the hotel, which was very convenient for us. One thing I would note though, is the hotel is on an uphill from the majority of the shops and main areas of the historic centre, so walking back to the hotel might be a bit tiring/challenging, especially if you're experiencing altitude sickness. The hotel does offer complementary coca tea though, so that was nice to have throughout our stay o try and alleviate symptoms.

Hotel é simples mas muito bom, ótima localização, funcionários prestativos. Único ponto negativo é o chuveiro, demora a esquentar e fica frio rápido.

Nuestros clientes están satisfechos. Muchas gracias

Amazing