The staff was limited in English and we had to make multiple requests for things. like batteries for the remote towels, soap.
The young lady who assisted us was very pleasant
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia