It was an awful experience. They charge me $40 dlls extra to have a 3rd child stay in the room. They charge the room on your credit/debit card but the desposit they demand cash. When you are going to check out, they tell the majority of the people that they will not give the deposit back because the towels are stained which is BS. We dont use hotel towels, we alays take our own and they still kept saying that they would not return the deposit because the towels were "stained" horrible experience with them. Will NEVER take my family there again.
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Itzel
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
I liked everything but one thing I dint like was that they close the pool at 10 pm. It would be nice that they could close it a lot later.
Diana
Rekreasi dengan Anak
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Muy buen servicio, las aviaciones muy limpias
Paul
Rekreasi Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Got charged for a small towel with makeup on it
Michael
Rekreasi dengan Pasangan
6.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
The room did not have a refrigerator so you couldn’t keep any drinks cold. The location isn’t terrible it’s a bit of a walk to the beach. I was very mad because my girlfriend used their towel to take some of her makeup off and they said they needed to keep my deposit because the towel was “ruined”. Yeah ok like it wasn’t going to wash off in the washing machine. They took my entire $30 deposit for a ratty thin towel that probably costs $5 brand new. Such a scam.
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MaryAnn
Rekreasi
10.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Todo estubo muy bien. Me la pase tan agusto . Todos los trabajadores muy profesional... Segire. Iendo ahi
Raul
Rekreasi dengan Anak
10.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Great place like always never lets us down
Dorina
Rekreasi Percutian Keluarga
6.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
The hotel was in a good area but we stayed 3 days 2 nights and they never went to clean our room or change our towels and at check out they charged me 500 pesos for a hand towel that was dirty. Bad service
Jonathan
Rekreasi dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
Amazing amazing property, super friendly staff, accommodating, clean room, free and safe parking, 100% recommended
Tammy
Rekreasi dengan Rakan
8.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
The property was pretty nice and keep clean but the beds in our suite were super hard. We had a 4 day reservation but left after 2 days because of the uncomfortable bed. They were very understanding and did refund us 2 days of our stay. In addition to the beds the hot tub never got hot it was just warm. The second day they had it on all day but it did not get any warmer. The staff was very very nice and super helpful in every way. I gave them the ratings I did because the staff were very nice!
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Seleste
8.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
great
Luis Enrique
Rakan dan Keluarga
10.0
/10
Diulas 25 minggu yang lalu
Hotels.com verified review
Excelente servicio. Habitacion muy limpia y confortable. A nosotros nos dieron una suite. Hotel muy recomendable. Gracias gracias
Patricia
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
Muy buen lugar muy comodo
Patrick
Perjalanan Perniagaan
8.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
Helpfull workers and well kept up facilities.
Verified traveler
Rakan dan Keluarga
6.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
El baño lo encontramos sucio de una pared, hubo evento y no se podían dormir mis hijas por el ruido duro más de las 2am
Ismael
6.0
/10
Diulas 27 minggu yang lalu
Hotels.com verified review
Excelente lugar y buena ubicacion solo que trabaja mucho el personal de mantenimiento y los ruidos son muy fuertes , a las 09 am ya estan con el rotomartillo y es un poco incomodo
Robert
Rekreasi
6.0
/10
Diulas 30 minggu yang lalu
Expedia Group verified review
Overpriced for old property but friendly, helpful staff!
Clean and quiet!
Irene
Rekreasi dengan Pasangan
2.0
/10
Diulas 30 minggu yang lalu
Expedia Group verified review
Viejo feo falta comodidad no tiene lo necesario para una buena estancia no hay Refrigerador No Microondas No plancha muy sucio y Televisor muy pequeñita
Esmeralda
Rakan dan Keluarga
10.0
/10
Diulas 45 minggu yang lalu
Hotels.com verified review
Great place to stay close to downtown and shops and beach
Claudia
Rekreasi dengan Pasangan
10.0
/10
Diulas 47 minggu yang lalu
Expedia Group verified review
Un lugar muy agradable con alberca y jacuzzi, un patio muy grande para disfrutar con la familia y amigos, enfrente una tienda y estacionamiento grande y cuidado 24 hrs.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia