Quick and easy check in, cheap and cheerful huts, peaceful location

I wasn’t going to leave a bad review, as I know it can be bad for business. Instead I raised a complaint through my travel provider, they contacted adventure parc to investigate. Unfortunately I didn’t get as much as an apology from adventure parc, so have decided to review. Our pod was full of mould, during the wet weather, rainwater seeped through the wood. I noticed mould high up on arrival but didn’t notice the mould at low level where I slept until the morning, by then we were checking out, so too late to raise the issue on site, instead decided to do it once home. Our clothes were moist, I struggled breathing as the conditions worsened my asthma. It seems adventure parc do not care about their customers health, and did not have the decency to accept their failure. I would not recommend staying here.

Pod location, instructions were all good, also the adventure parc was just beside the pods, loads of private parking. Our pod heating wasn't working and i tried different options to see if it starts working, no luck. I tried contacting the emergency staff who works at the next hotel, the staff said they are very busy and will try and come to check. We went along with kids and cant imagine staying in a fridge like temp pod for whole night. It was a real nightmare for us. The staff didnt even bothered to come and check. Somehow the night passed, next day adventure parc was an amazing experience which is separately charge. I would return to the parc for kids play area but not for pod because horrendous experience the staff gave us.

It was amazing lovely staff I will be using again