โรงแรมอาร์ชิบาลด์

The staff were friendly and the food in the pub was good. But the room was really old and a bit yucky on the floor near the toilet. Dripping tap in bathroom. No facility to eat in your room at all. Coffee mugs didn't look clean

The check in was a breeze. As for the road access to the parking area was so bad with dangerous very large potholes. The bed was very comfortable. Thank you to the staff.

Great view, No electric blanket, tea bags open and sitting in dirty tray, no sugar just sweeteners. Nice and quiet after hotel closed.

Just an easy stay away from everything

None

We have stayed here before as family live near by. The hotel is old ,beds are comfortable ,but things like water pressure are very bad . So much so that toilet unable to be flushed for 12 hrs. Lock in door problematic several times and staff had to be called to open it several times . Staff were lovely and genuinely helpful. This is our third stop of always 3-4 nights.

Staff are friendly & accommodating. Bed was comfortable but room was lacking in provisions. As there were no coffee cups, no tea towel or hand towel, no soap or shampoo for shower. Improvisation was key for this stay.

Quite a quaint little motel. A few things could definitely be improved upon but overall it was definitely value for money.

Could do with Better Tea & Coffee Facilities

Cancelled our reservation 2 hours before check in and didn’t offer any assistance with finding other accommodation. And still waiting on our refund

The room servicing let down an otherwise pleasant hotel. The rooms are well away from the possibly noisy hotel public area and have lovely views back towards Sydney. The king size bed was comfortable. Our room had a table, but only one chair; a microwave and cutlery, but no plates or cups, and only one water glass and one wine glass. The toilet roll had to be immediately changed as there were only a few sheets left. The were only 2 teabags in a large and rather dusty box along with a partly used jar of instant coffee. We did arrive an hour early but were quite content to wait, so I can't really explain the lax service. The hotel staff were helpful, but it shouldn't have been necessary.

Food was lovely, staff very friendly.View from room was spectacular. Only downside was one side of electric blanket didnt work and it was gery cold.

Bathroom had a nice ~10" hole in the ceiling. Under the hole hole a collection of dead bugs that had fallen through. The room was otherwise fine, but damp.

Bed comfortable to sleep. Heated underneath Clean toilet and good shower facilities

We had great food for lunch and then for dinner at the pub . The room was clean , the bed was a king size , all in all it was fantastic staying there .

Great view, rooms away from pub area. Great meals. Our aircon only let very limited out, with 3 degrees outside in the morning it was very cold inside as well. We did complain, staff member ''reset'' the aircon and she claimed it showed 24 degrees inside on the aircon. On returning to the room there was no difference, just cold and yes the aircon showed 24 degrees. Showing 24 degrees on the crooked aircon doesn't mean the room is 24 degrees. It was very hard to have a shower the next morning because the room would have been less than 10 degrees. Just as well we had an electric blanket on the bed. Since the rooms were upstairs from the pub area there was a metal staircase to go down to the pub. It was raining, the staircase did have a railing on one side made of metal so nice and cold and wet and no lightning at night at all to get back up. Sorry your hotel may look great in the pictures but our stay was just COLD overall.

Nice place to stay, off the road so quiet. Room service for meals if needed. The only thing we found was that the heating wasnt very hot even though we had it turned to maximum, & we would have appreciatted a microwave in the room as my girlfriend didnt eat al the supper & we couldnt then reheat it in our room although they may have done it for us if we had asked

The staff were nice and friendly, I enjoyed the stay.

Old hotel/motel, convenient stop on way to Katoomba. Room well maintained and comfortable. Great view from hotel downstairs.

This is a small motel-style attached to a pub, old style and nothing fancy. Could invest in an update. Convenient for our stay, and as a sleepover. Lunch at the pub was fine, and on a clear day, the view would be great.