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Accommodation and meals exceeded expectations

Location is great, near wineglass lookout and beach.

The paired wine tasting with Ela was excellent would strongly recommend you give this a go you won’t be disappointed.

Great quiet getaway!

Nice room, clean. Staff are busy so service is not consistent. Main bar and restaurant area looks tired and is need of an update. Food is decent.

Was a very comfortable stay in a lovely location. Resort is starting to get a bit tired and attention to details was lacking. Check in was fine and efficient, however on arrival in our room, there were no wine glasses, so I had to return to reception to get these, which then had to be delivered to our room, taking approximately 15 minutes. The bathroom basin had a large crack in it (room a bit tired) At breakfast on the first morning of our stay we had finished our meal before our coffees arrived, and then the order was incorrect, resulting in a further delay. We then ate in the bay restaurant for dinner, and I would have expected a table cloth on the table for a upper class restaurant, and when we enquired about ordering the seafood platter for two, the waiter told us it was very expensive and was probably too much food for two! Overall the stay and location was very enjoyable, but at the price point I think they can do better.

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Staff, amenities , accommodations Proximity to lovely hikes and beaches

This one is hard to rate. We booked a family cabin for $620 for one night with buffet breakfast in the morning. For $620 per night we were expecting something a little luxurious. The cabin has no veiws. The main let down was the bathroom, there was mould and soap scum all in the grout of the shower and around the base of the shower which was pretty gross. There was nothing luxurious about the room at all. The highlight of the stay was dinner at the cafe style restaurant, we ordered the fish and chips and it was nice. The waitress was really nice. The breakfast in the morning was la a cart, not full hot Buffett like I was picturing. It was ok. When checking out I was waiting for the staff to ask how our stay was so I could point out the dirty bathroom but I was never asked and assumed they knew better than to ask. For $620 a night I definitely won’t be back.

Room was large, very nice, beautiful view

Rooms are clean, renovated. Location is great but expensive. Not sure there is that much benefit to staying in location versus staying in Coles Bay. Family room has no view.

Great service, nice staff, food was exceptional.

객실 깨끗, 직원친절, 레스토랑 최고

Room was lovely, clean and quiet however it is a little dated. Breakfast was wonderful, lots of options fresh and healthy and they were wonderful with our kids too. Proximity to the beach and other areas of the national park is unbeatable.

As our room had been somehow double booked and was occupied before we arried they put us in a fantastic room to compensate. The hotel is in a great location, the staff were wonderful, the food was outstanding and there was nothing slightly amiss

Great room with great amenities

Nice breakfast with a great view. Room was clean and big enough for a family of four. Easy access to the beach. Staff service was amazing.

Great location, easy access to Wineglass bay/the beach/picturesque - very nice breakfast, bar, and fine dining meals. The staff were very welcoming and professional - the room was spacious and enjoyed close parking and close facilities. Will definitely come back to stay again.

Outstanding accommodation, dinner and service. Breakfast food disappointing.

Beautiful beach and easy access to hiking trails.