โรงแรมและอพาร์ตเมนต์ไอบิส เมลเบิร์น

The internet did not work. The rooms were not good. The pictures online looked good, but when we got to the hotel, we were very disappointed. The staff were not very nice. They would not let us cancel our stay.

room is clean

洗面所のコンセントが壊れていて使えなかったのが不便だった。それ以外は悪くなかった。コンセントがもう少し多くてもよかった。

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Location, size of room and amenities

The toilet had dried urine stains on it when I checked in and Shower drain doesn’t work properly. Property should raise their facility standards….

Clean room

Clean, helpful staff. Easily accessable

Comfortable stay . But the toilet leaking water throughout the night

Staff good. Facility rather run down.

Room and staff were fine - I damaged my car trying to get out of the car park which is too narrow for bigger vehicles. Signs are not enough - either fix the opening, warn guests before they arrive or attempt to drive down there or don't offer car parking at all. I will need to make an insurance claim now to fix my car.

Staff were exceptional

Lovely staff and nice stay:

Vi havde en terrasse tilkoblet værelset, men den hørte ikke med til værelset. Gårdhaven var fuld af ragelse og snuspakker over alt. Virkelig sødt personale og dejlig beliggenhed, men gården skal lige fikses.

We were located on a floor with the laundry facilities which worked out perfect for us with young children. The beds on the rooms were awesome, very soft and much needed after a day of exploring. The hotel is older and would benefit from a few updates to the blinds, and railing in the shower as it was quite slippery. Being an appartment having a knife to cut fruit etc and a few condiments such as jams would encourage the use of the kitchette more also. One comment from another was the wish that house keeping vaccummed the floors whist servicing as they were not done during our extended stay. Overall our stay was met with accomodation and super friendly staff. Would highly recommend for the location and customer service.

It was by market so good trams very good staft good will be back breakfast all good

This was my 5th stay at this hotel and all stays have been excellent. This is my only go to when visiting Melbourne

Multiple times the reception area was filled with rubbish from people leaving it at the tables. not cleaned up throughout the day. cleaners came ever second day to rooms which was no issue, but felt they didnt really clean, only replaced towels and made beds. left bag of rubbish behind.

One of the staff worked at the front desk kinda of racist. We ask if they have an electric outlet converter, he said they dont have it, people borrowed and dont returned it. However other tenants asked from a different staff, they were given and available!!!

Advertised an extra single bed is available. Ended up being a very average sofa bed. Expected better for the cost of the motel. Can not adjust the room temperature in any way. Again, expected better from a motel in this price range.