เมอร์เคียว แคนการู ไอส์แลนด์ ลอดจ์

Bed was so comfortable staff friendly & room was clean

Room and bed very comfy. Bistro had good quality and good range of food. Location is wonderful. American River is a sleepy little town and good location to see the rest of Kangaroo Island.

Disappointing. While the hotel is in the process of being extended and refurbished, that did not include the room we stayed in which although spacious and clean was in need of an update. The hanging space and vanity were tiny, especially for such a large room. Eating out options at American River for dinner are extremely limited. Dinner at the hotel was expensive and service not to standard. While the staff were unfailingly polite, helpful and doing their best they were under resourced for the workload. Apparently, a tour bus group had checked in for that night.

Room could be updated but was comfortable. Guest laundry was unkempt and needs full overhaul. General property not what we would expect from Mercure and overpriced.

The staff were great the room could be better.

Clean room, great bar staff and great spot to stop on a great trip to K I.

The room was a little tired and in need of a good clean, but the onsite facilities and staff were great. We especially enjoyed eating at the Reflections restaurant.

Clean room

Nice lodge location, outdated room requiring upgrade. Room with cobwebs around window and dirty curtains. Nice and helpfull staff.

Staff was amazing . Highlight was free goodies to enjoy and the room was amazing .

Great staff

Room was excellent. Pool was also very good. Staff were friendly and helpful too. If I was staying on KI again, I wouldn't hesitate staying here

Zimmer war sehr gut, Personal sehr hilfreich.

Breakfast NA Room not serviced Staff and bar very good

the room wasclean, the staff were sweet

La chambre est bien, l'accueil courtois, mais : -Aucune lumière dans les communs le soir Le restaurant n'est pas digne d'un Mercure. A notre arrivée nous étions seuls et avons attendu minutes pour être servis, le soir minutes. De plus le soir, la viande n'était pas tendre. Indigne

The room was clean and tidy although some aspects were looking a bit tired and needed updating, like the bathroom. There was also some mould behind the curtains near the window which really should be removed. On the flip side the staff were fantastic and the food served in the bar and restaurant was excellent.

Das Superior Zimmer mit Buchtblick hat sich absolut gelohnt. Gegenüber vom Balkon aus, konnten wir einen Koala den Baum hochklettern sehen. Delfine sind in der Ferne, am frühen Morgen vorbeigezogen. Ein leckerer Rotwein, Chips, Kekse und Wasser als Willkommensgeschenk. Bequemes großes Bett und schönes großes Zimmer mit Kühlschrank, Wasserkocher. Es gibt auch einen Nachttresor für späte Anreisen. Eine richtig tolle Gegend um alles zu erkunden.

This hotel is good value for Kangaroo Island and the staff has been excellent.

Staff were great, the sliding door to bathroom was out of alignment when we got to our room after maintenance had gone home, one of the kitchen staff got some tools out of his car and fixed it so it didn’t jam during the night, much appreciated