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Great place to stay had everything I needed. Central. Clean. Serviced. Friendly and helpful staff.

Room nice and clean, staff very helpful and friendly, will definitely be going bsck

Staff were lovely and gave us an upgrade. The rooms were clean but there was an very strong odour, (like old cane/basketry?).

The location is good. The apartment large but I had to wait too long for check in

Absolutely recommend Napoleon on Kent, five stars for everything, thankyou for making our stay so amazing, will definitely come again.

Nice lady on reception

Absolutely. Girls on front desk always friendly

Clean room. Good location. Close to downtown

Clean Room and its utensils Spacious and a great view

Room was spotless, staff very nice, couldn't beat the location.

Very handy location for stay in city at a reasonable price

Smooth and friendly check in. Great location would stay again

Mattresses extremely hard and uncomfortable. Felt like cheap mattresses. Laundry facilities fine, but you have to pay for a wash and for a dryer. Front desk is only staffed from 8-7. Given 1 towel/person and you have to pay for more. Freezer of refrigerator awful because it accumulates ice (not frost free) so you can't fit anything in. Cheap/small ice tray to make ice. Toilet paper is not great quality, slightly better than 1 ply. The amenities list "luggage storage," but beware, it is for a daily fee! It is listed twice in the Hotels.com description as an amenity and that is one of the reasons I booked because we were going to travel around Australia for 2 months and then come back, but the fee was outrageous that we found another option for our cruise suitcase. When you enter the building, even if someone is at the desk, they won't say hello unless you say "hi" first....not very hospitable of them! On the positive side, it is quiet despite being right on the road and you can't hear any noises from other units. Convenient location to Circular Quay (10-15 min walk). Across the street from Wynyard train station that takes you right to the airport. If you want no frills, convenient to Circular Quay and Barangaroo this is OK for the money.

Clean and well equipped room. Staff very helpful and friendly. Some traffic noise but not overly disruptive. I certainly recommend.

Great location for what we wanted.

Lovely staff! Just wonderful

Had to enquire about laundry service, was never mentioned and we had booked 6 nights

The place is very noisy, as it is situation under a highway. The room and service was great, but was difficult to get to sleep.

Staff friendly, but had to visit room to find kettle, and bring an extra hand towel ( no face towels) as 2 persons. Clean room..Excellent map of Sydney CBD but no list in English of nearby cafes and restaurants. Good location.

The room was clean but under the bed wasn’t. The staff were very helpful The location was great and we enjoyed our stay.