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Clean room friendly staff

We had a room on the highway side of the building and despite double glazing it was quite noisy. The air conditioning was noisy and didn’t work very well and the bed was very soft.

The room was tidy and comfortable. The staff friendly and accommodating.

Good for a short stay. Trains etc bery handy. The highway is quite noisy though.

Great room. Great staff. Great price. Clean. Good food. Room service great. Wifi however is not fast... its actually very very slow(0.26mbs on average 😭) Only reason i couldn't give 5 star. Mainly because they advertise fast and free wifi.. when its only the latter😅. Thanks for having me. Ill return when im next in Australia :)

great staff comfortable room

B

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Clean room, comfortable bed, wonderful staff

Loved the art deco ambience. Check in easy, offer to carry my bags up the stairs much appreciated, the free drink and meal discount persuaded me to eat-in and have an earlier night. With trains so convenient I will be back, rather than stay in town with much more exorbitant prices.

Had a wonderful stay for 2 nights My Queen room was immaculate - loved the private bathroom. Dinner downstairs or in my room was delicious and incredibly generous Great staff as well I’ll be back for sure !

The stairs up to the accommodation level were too steep for 80 year olds. especially one on a walking frame. But overall we enjoyed our stay. The staff were very helpful and the food was great

The shower head in the shower is incredible like a beautiful massage !!

Was a lovely place but quite noisy at night with the highway right there.

It’s a bar with rooms for crashing. Quite family-hostile. Basically on the highway so extreme traffic noise especially longhaul trucks flooring it up the hill. But can still hear the pounding music downstairs! Checkin is weird. Clerk/bartender gives you ticket for a drink at the bar then scolds your daughter that kids are not allowed anywhere except in the room or on the 3 flights of stairs up to the room —“its the law!” she barks at your sleepy family. Oh also sink is messed up. Bathroom has sign saying you will be fined if you have bathroom door open when showering. Lovely. How does a place like this get a decent review score? Wish you could rely on the reviews and score. Trust this one and spare yourself the experience .

no information indicated to get to the lobby ( 3 external stone steps) & there is 1+1/2 stair well to get to the room upsatairs. I have requested "no steps/ stairs and room to be on lobby level which is what I always requested when I search and book my room. I have had double knee replacements & low vision blindness. The hotel has no cancel policy and I couldn't cancel when I arrived at the hotel. Very comfortable room but NOT for guest with disabilities!!! I struggled going up to the room and nearly fell down twice down the stairs. Te check in receptionist helped us carry our luggage on check in but we had to carry our luggage upon checkout

Nice to new. Great room.

Clean, comfortable and quiet

Great facilities