โรงแรมโนโวเทล ซิดนีย์ เวสต์ เอชคิว

Was great service and easy to get to

It was good

Pleasant but pricey.

The customer service on arrival was terrible no greeting of effort to try give a solution on a request for early check in. A Fijian lady in front counter very poor hospitality skills. I was only helped by an Australian man an hour later doing his best to support me. This was the worst customer service but always stayed here this will be our last

Very happy, TV size could do with an up grade, House keeping hit and miss sometimes we didn’t get all the complimentary items renewed.

I personally, had a traumatising, horrible, unwarranted, without reason, the most utterly disgusting experience ever to be endured by an individual.

Good hotel and area to stay but a bit far from sydney cbd.

All good for staying

All were good

Staff member Lani was very pleasant, polite and professional. Location excellent and the room was perfect. Will definitely stay again.

Like the place so every time I’m in the area visiting my first choice of stay is Novotel rootyhill .. also recommend to all my friend back in the US.. right now I’m here in LA talking about my stay in your great hotel down under. I’ll be back again in February and might stay again there .. thanks

Lovely staff, very helpful and friendly 😀

👍

All staff very friendly and helpful.

meet the expectations for the visit purpose

Comfy beds and great shower

Room was clean, staff very friendly and facilities were amazing.

The room was much bigger than I thought for a standard room and it was a really nice room, it was neat, tidy and clean aswell. The bathroom was a really decent size and really clean. Pillows super comfy! The staff were all so kind, friendly and helpful, the man at the desk when I checked in was very helpful and offered my daughter an activity pack. The staff at the breaky buffet were friendly, professional and kind. The food was pretty good to. This is a place I would stay again.

The sofa cushion were falling apart & the bathroom basin was all cracked, looked terrible

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