ปาล์ม รอยัล แคนส์

We were impressed with the staff and the property. It was great vale for money as well.

Overall a decent place with a very nice pool area with attractive vegetation. Room was large, clean and comfortable. Air conditioning was somewhat noisy. Not a very convenient location for walking, but would be great if you have a car.

this is my 2nd time here..both times has been 4 nights..i will be back.

Great pool!

Found the property convenient and the staff were friendly and helpful.

Poor customer service

Had the best time stay at Palm Royal, my family and I loved how friendly the staff were, our room was cleaned everyday. Beds were so comfortable and bathroom was spacious. Our best family spot was the pools, we were in there 3-4x a day. Thank you so much, highly recommend and will definitely be back 😊

Extrêmement bruyant la nuit de part et d'autre. D'un côté, comme il y a beaucoup de palmiers, avec le vent, ça devient bruyant. De l'autre, ça donne directement sur la rue où les véhicules qui y passent font un vacarme. Difficile d'avoir de bonnes nuit de sommeil même avec des bouchons.

Hotel is in a very noisy area

Liked the helpfulness of staff and the pool facilities. A restaurant/bar would be good additions.

Staff were lovely, room was missing basic facilities like a plate or bowl, knife and fork

Everything is good

Super nice, clean and big rooms. The rooms look to be renovated recently and are very nice.

It was a beautiful place and l would recommend it to anyone it had shops across from the motel beautiful pools friendly staff and couldn’t do enough for us we will Differently come back

Was good it just a bit noisy our room next to the highway, also the pillows too small. Location is good near the shopping mall and few restaurants nearby.

Good hospitality

This review was written because of the series of issues that I have encounteted. I hope this review makes the future visitors rethink about their experiences. The check in was very average. The gentleman was not nice. No smiles or friendly mannerism. I do not judge the accomodation based on if the workers are miserable in their job. The concierge askes me to bring my credit card. Then proceeded to process a payment without my consent or explaination. Only when asked, he told me what he was doing and how much money was being taken out. The facility was ok, below the pay range in terms of quality. The worst part was, at 8:45am (1 hour before my check out), two house keeping ladies proceeded to bang my door. I am pretty loud, and I said I am still in there. They were too distracted talking to each other to hear me yell. If she stopped from there, it would have been fine but no, she opened my door. However, I had the locks in. If she stopped from there, I would have not posted the review. No. She tried to force her way in twice. Then she used her card twice again to undo my door. Only when I yelled several times, she knew she made a mistake. I confronted the two ladies and they admitted their mistake. I was going to say something, to complain, but the reception concierge lady was too busy shelving her cold drinks into the fridge to serve. She just told me to leave my keys and go. Worst experience. Never again.

This was just what i wanted a low cost resort style holiday. Its good value and has nice foliage and plants and pools. Otherwise quite low fi. Very few staff but all were lovely. Can get coffee and food nearby. Local area seems quite low socio-economic which contrasts with 'resort' concept but I enjoyed walking to local op shops! Also could hang out by pool after check out.

Good value hotel at the outskirts of Cairns. The Esplanade is not walking distance (approx 15 min driving), but it gives easy access to the Highway to Daintree/Kuranda. Big supermarket and fast food eateries right at the corner. For swimmers like me the lap pool is a big plus, kids liked the other pools as well. Basically calm and quiet, but our room on the outer side had some noise from the ongoing traffic on the main road in the morning. Laundry is available (as almost everywhere), but don’t bother to buy washing powder at the reception rather buy something at the supermarket nearby. Would have stayed longer but they were fully booked.

The staffs are friendly Parking could be better