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This is an amazing hotel. From the check in where you get personal attention from Ulrike and have all questions answered over a glass of sparking wine or tea, to the magnificent rooms, to the wonderful in house restaurant. The location in the old town could not be better. A few minutes walk to the cable car up to the fortress, to the many shops in the old town. Walking bridges are also not far away if you want to walk to the other side of town across the river. If you can book a room on the fourth floor at the top with access to your own roof top sitting area. This is one of the best small hotels I have ever stayed at. Ulrike organised us taxis when needed, and she also organised the ‘Sound of Music’ tour for us - which by the way was a lot of fun, even if you are not a super fan of the movie.

Hotel com localização primorosa, facilitando fazer tudo a pé em Salburgo. Fomos muito bem recepcionados, a senhora que nos recepcionou foi super gentil, atenciosa, querida e prestativa. quarto grande e super equipado, adoramos a estadia.

The location was fantastic for Christmas markets. The check in lady was extraordinarily friendly and kind. The only issues we experienced were the tiny doorways and tight everything. Watch your head, I nailed mine several times at 6’3” tall. The building is a trillion years old, so you can’t have it all. The door to our room 20 never shut automatically which provided unnecessary stress of “is my room locked?” The bed had a massive hill type lump in between where two people sleep, preventing any comfortable cuddling. Otherwise a good experience. Tiny elevator! Salzburg is a must visit.

Outstanding staff, room was very clean and the hotel is located perfectly to explore Salzburg

Place was really nice, small but nice

The most wonderful part of staying at Hotel Goldgasse is the Manager Ulrieke. When I arrive, she greeted me by name, even if I saw her in the street she greeted me by name. She knows everything, is so helpful, I cannot say enough, good things about her. The hotel itself is charming. I had a single room and found it a little disconcerting to have a double bed with a single duvet. But that's a very small complaint. Otherwise, this hotel is perfect.

Ulrike es sensacional

This hotel is a hidden jewel in the hearth of old Salzburg. That you for a wonderful time.

Room was a little small but adequate, reception manager was friendly and very attentive. Breakfast was good (continental) Hotel is excellently situated in a central position within the old town, all sights within walking distance. 5* choice for my wife and I.

This is one of the best hotels I have stayed in and it is Ulrich who made the visit so memorable. Right from the moment you walk in you feel welcomed and that your comfort matters. She truly cares about her guests and goes out of the way to help if needed. The rooms are bright, colorful and spacious. Location is very convenient . Thanks Beatrice and Nico for greeting us with a smile at breakfast every morning!

One night stay here visiting Salzburg. Well appointed, very clean and cozy hotel that is walking distance from main attractions in old town. Breakfast was amazing and even though we didn’t eat dinner at hotel, the restaurant looked beautiful and I heard the food is outstanding. The staff were so kind and helpful. They made check in seamless, we arrived by car and it’s not the easiest location to drive up to because of the pedestrian square. I believe it was Chris from reception, came right out to direct us and assist from the moment we arrived. Parking is available a short walk from the hotel. The room appeared freshly renovated with comfortable bed, crisp sheets, stocked fridge, coffee and tea, all complimentary. Breakfast was delicious and our server, Beatrice, was charming! Would highly recommend if you’re heading to Salzburg.

Great location in the old town; fun, beautiful, clean, well-appointed rooms; welcoming, helpful, and knowledgeable hostess.

Sehr schön renoviertes Hotel, mitten in der Fussgängerzone, mega leckeres Frühstück, super nettes und hilfsbereites Personal und natürliche Ulrike Koller: sie vermittelt das Gefühl zu Hause bei Freunden zu sein und man fühlt sich rundum wohl. Vielen Dank!

The Goldgasse is the most beautiful, personalized hotel experience we have had and we intend to return here every time we visit Salzburg.

I stayed at this property with my mom for one night and our only regret is that we couldn’t stay longer! Seriously, it’s that amazing. The staff is SO welcoming, kind, friendly, accommodating, etc. We have stayed in quite a few hotels but we can both say this is a top experience for us. Excellent location, beautiful and spacious rooms, wonderful breakfast. I’d highly recommend this hotel to anyone staying in Salzburg and we hope to return ourselves one day!!

Lovely, centrally located hotel with some truly lovely staff to welcome you!

I recently had the pleasure of staying at this beautiful hotel, and I couldn’t be happier with my experience. From the moment I walked in, I was captivated by the elegant and thoughtfully designed decor. Every detail added to the luxurious ambiance, making it feel like a true retreat. The rooms were spacious, and the bathrooms were impressively large – a rare find! They were well-appointed, and it was clear that comfort was a top priority. The amenities provided were top-notch, adding an extra layer of indulgence to my stay. The customer service was truly outstanding. Every member of the staff went above and beyond, but I must give special thanks to Elrike, who was incredibly attentive and helpful. She made sure every aspect of my stay was perfect and added a personal touch that made me feel right at home. Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone looking for a memorable and relaxing experience. I can’t wait to visit again!

Beautiful central located hotel with attentive and friendly staff. Only downside was the noise from neighbouring buildings or people on the street late at night on my last evening. Otherwise 5 stars.

Great location. Lots nearby. Excellent service. Very comfortable room.

Ulrike, who manages Front of House, was absolutely superb. She provided one of the best welcomes I have enjoyed in a hotel for a long time.