Shahdag Hotel & Spa

Really nice room and location for all the activities. Family friendly as well.

Amazing place and very good hotel to stay with kids and all the activities you can do with your family

Late, housekeeping not responding for the whole day , breakfast is little and limited… people in the reception are helpful and amazing , but the other workers especially the bags are not helpful .

the room was excellent, with a lovely swimming pool, and nice view.

Muy lindo el sitio el paisaje muy tranquilo agradable estadía

- easy and good ski access - easy and good spa access - spacious rooms with comfortable bed - terrace in rooms were useful for smoking. - very small swimming pool - breakfast could be better. - Try other restaurants in other two hotels nearby, the MENZERE restaurant was awful in this hotel’s 4th floor

NA

It is a good property overall - though the cleanliness and upkeep can be improved; carpets were stained and dirty; bathrooms had smell which was not good Food options were good but service in the restaurant was super slow; breakfast side it was good

Fair enough.food price so expensive

Beautiful hotel. Turkish bath and sauna was the highlight. Breakfast had a lot of variety. Very nice stay!

Great

Beautiful place on top of the mountains. Big rooms with big bathrooms. Good breakfast

Everythinf was perfect, neat and clean, staff was polite too.

Super Property cleanliness n fantastic rooms

All amenities are good. Staff are helpful and guide you.

Perfect for holiday makers with abundant scenic views and several recreational activities to experience. Staff and services were high standards and worthy of applaud.

Only advantage is location. Service is terrible and hotel is just artificial. My bathroom was flooded all over and they took over 1.5 hrs to send someone and an hour to clean it. It stinked all night though. Breakfast had limited vegetarian options and our orders were ignored! Room service steward demanded tips as a right! - lacked etiquettes! Reception checkout experience was too cold and no one even offers here to drop the luggage to the car. Even my kid had to scroll her own luggage in a so call 5 star luxury hotel! Not recommended at all. Stay in BnBs or other hotels.

First day the weather was sunny and sometimes partly cloudy. Second day the fog covered the whole region, so we could not achieve our excursion point like water falls in the Lazza Village ets... and also we couldn't continue to enjoy the marvelous views around the hotel. There was like in a fair tail. Advice to everyone.

we were disappointed than pool is out of service. We purposely booked SPA to visit pool. Instead of pool administration offered free of charge using of kanat road, funicular

Hotel staff is very friendly (while most do not speak EN they try their best to help) and helpful. Location is perfect, right in front of the slope access, the sleigh rental and the Shahdag Coaster. Ski shop, lift pas, and classes are all inside the hotel area which makes everything easy to sort it out. Restaurant is quite good and properly priced. Bar staff is always ready to help. The Spa facilities are quite nice and so is the Swimming Pool area. We did have some small issues in the room but the maintenance team was extremely fast to come and fix. Only 3 points to be improved: Toilet paper (looks like an A4 sheet of paper), Shampoo/Conditioner/Soap kit (very bad quality), and locker room (not enough space to sit/change). Besides that, I totally recommend and would definitely come back.