Hotel New Regina

Excellent Hotel, excellent location, excellent breakfast thank you will defo come back

Ideal location, warm, clean and tidy with good food.

Great location, clean room with very comfy beds and a lovely breakfast.

Rooms were spotless, the staff were very courteous and great loaction.

the property does not provide quality service. The breakfast is measured. The bed covers are minimal to just cover the top of the bed. The air conditioner was permanently stuck on 19 degrees. It was very cold. And we asked for assistance with the proprietor coming and saying he will fix it the next day. We are still waiting. NOT IMPRESSED

Amazing and highly recommended.

A really good base in Ypres, central to most restaurants and tourist hot spots. The room was comfortable plus a good choice for breakfast.

Perfect location across from the Cloth Hall and 5 minutes walk from the Menen Gate. Walkable from the station. An extensive breakfast selection is provided as part of your room rate. Staff are very friendly and helpful with suggestions for activities and places to eat and drink. Highly recommended

Good facilities and breakfast

Fijne medewerkers, goede service, prima hotel en alles goed geregeld.

Excellent séjour à l’hôtel. Chambre très fonctionnelle-TV très bien placée-salle de bains top. Super petit-déjeuner. Personnel attentif et sympathique. Hôtel très bien situé. Très bon rapport qualité-prix

Great place, great staff

Property is in a good location - very walkable and convenient. However, the cleanliness and service from staff is quite poor. When I initially checked-in, the receptionist just handed me the room key WITHOUT checking my passport - she just assumed that I was the correct person. When I entered the room, the shower facility was not clean and there was a USED towel still hanging on the rack. Told the receptionist and was offered a different room which was slightly cleaner. Another issue with this property is security as the main door is left unlocked 24/7 and the front desk is left unattended most hours of the day. Would not recommend staying at this property.

入住的房間檯燈是壞的，已反應給飯店，5個衣架中只有一個是乾淨的，其餘的上頭都是灰

Top

Staff were very friendly and helpful. Room wasn’t 5 stars but well worth it for the price. Right in the heart of downtown Ieper and perfect for walking to places. Parking during the week can be hard.

I liked that it was right in the centre of town. Close to transit stations and good restaurants.

The staff, especially the lady manager, worked so hard, from early morning to evening to keep things on track, it is a minor disappointment that the bar closed so early, but understandable without employing more staff. Our room was smaller than the one we had the previous year, although we thought we had booked using the same criteria, with only one small window set high up the wall, so no way to look outside. This didn't matter too much, as we used the room to sleep/shower in and were out most of the days. The room with fridge and safe, was clean and comfortable with good bathroom facilities. Strange that as the previous stay, there was no soap/handwash provided. Breakfast was excellent with hot and cold choices, cereal, pastries, breads etc. Our only disappointment was that we couldn't always sit in our group of four as the 'four tables' were selfishly taken by individual couples (not the hotel's fault). The hotel's location could not be bettered, situated on the main market square, within a hundred yards of numerous bars and good restaurants, and a 5 minute walk to The Menin Gate. I would readily stay here again.

Great location close to everything

This is our third visit to this hotel. Still the same for every visit, 10 stars out of ten. Will be back next year.