Hotel New Regina

The hotel was very clean, the staff where friendly, welcoming and helpful.

Clean rooms. Very limited space, could not open bathroom door without hitting bed. Bed was very comfortable. Limited reception hours - we arrived after reception was gone. Keys to rooms and information was left at the front counter to just grab. Unusual but it worked. Breakfast buffet was excellent with lots of choices. Great location!

staff where very helpful breakfast was good buffet style rooms clean

Personnel sympathique, chambre propre, bonne localisation

Breakfast was fine. The location was excellent. The staff were very helpful and happy to share their local knowledge. There were some quirky things about the lights in the room such as the foyer light being on a sensor that seemed to be activated when approached from a distance. It took a long time to go out! Room was ok.

Breakfast was excellent the staff were very helpful and friendly. The door to room knocked with the air from the corridor but other than that excellent stay. Great value for money .. would come back

Excellent Hotel, excellent location, excellent breakfast thank you will defo come back

Ideal location, warm, clean and tidy with good food.

Great location, clean room with very comfy beds and a lovely breakfast.

Rooms were spotless, the staff were very courteous and great loaction.

the property does not provide quality service. The breakfast is measured. The bed covers are minimal to just cover the top of the bed. The air conditioner was permanently stuck on 19 degrees. It was very cold. And we asked for assistance with the proprietor coming and saying he will fix it the next day. We are still waiting. NOT IMPRESSED

Amazing and highly recommended.

A really good base in Ypres, central to most restaurants and tourist hot spots. The room was comfortable plus a good choice for breakfast.

Perfect location across from the Cloth Hall and 5 minutes walk from the Menen Gate. Walkable from the station. An extensive breakfast selection is provided as part of your room rate. Staff are very friendly and helpful with suggestions for activities and places to eat and drink. Highly recommended

Good facilities and breakfast

Fijne medewerkers, goede service, prima hotel en alles goed geregeld.

Excellent séjour à l’hôtel. Chambre très fonctionnelle-TV très bien placée-salle de bains top. Super petit-déjeuner. Personnel attentif et sympathique. Hôtel très bien situé. Très bon rapport qualité-prix

Great place, great staff

Property is in a good location - very walkable and convenient. However, the cleanliness and service from staff is quite poor. When I initially checked-in, the receptionist just handed me the room key WITHOUT checking my passport - she just assumed that I was the correct person. When I entered the room, the shower facility was not clean and there was a USED towel still hanging on the rack. Told the receptionist and was offered a different room which was slightly cleaner. Another issue with this property is security as the main door is left unlocked 24/7 and the front desk is left unattended most hours of the day. Would not recommend staying at this property.

入住的房間檯燈是壞的，已反應給飯店，5個衣架中只有一個是乾淨的，其餘的上頭都是灰