Fairmont Le Chateau Montebello

The property and experience are amazing. No other place like it. We have stayed there several times. The only downfall is that the rooms have not all been renovated. We were given a room on the 4th floor this time, and the bathroom was a challenge. Toilet oversprays when it flushes, sink has a slow drain, and the shower was difficult to control from too hot to too cold. Bathroom has a pedestal sink, very tiny and no where to put anything. Room was very hot and stuffy even tho we turned the heat off when we arrived, and it was -15 outside. Bed mattress needs replacing, bed was very creaky and hard to sleep when one of us even turned over! Property is managed incredibly well tho, and every staff member went beyond being pleasant. Did we just receive this room bc we booked thru Expedia?

The center has a full range of sports equipment, free of charge and easily accessible.

It was amazing, room was awesome, bed was comfortable, we enjoyed the pool and the fire view

Montebello is a charming property - when you are there you know you're somewhere special and with history. However, I'm not sure it's quite living up to the Fairmont name and $$. Service was terrific (especially the gentleman who checked us in!) and our dinner in the main restaurant was outstanding. However, some parts of the property are in dire need of an update, most notably the fitness center and spa change rooms.

We booked on our return home for a night. Ended up waiting for an hour for the room and the place was packed with nowhere to sit and really not a clean place. I can see where the attraction would be for families.

Honest Review of Château Fairmont Montebello Highlights The location is undeniably stunning, with an enchanting setting and a variety of activities for everyone. The site has a certain charm that makes it ideal for a relaxing getaway or active vacation. Additionally, the bar service located in the basement was a true highlight. The bartender was incredibly cheerful and attentive, creating a warm and friendly atmosphere. We had an excellent time sitting at the bar, enjoying his great mood and flawless service. Furthermore, the on-site massage service was particularly relaxing, providing a highly enjoyable experience that allowed us to fully unwind. Now, let’s talk about the negative experiences: Unfortunately, the price does not reflect the quality of the overall experience: Exorbitant prices: At $594 per night for a room without breakfast included, it is excessive. The continental buffet at $86 for two was disappointing and very ordinary. Room comfort: For the price, the room lacked charm and maintenance. The window insulation was poor, resulting in significant heat loss. We had booked a "deluxe" room, but it did not match the description or our expectations at all. Poor dinner service: The attitude of our server during dinner was dreadful—unpleasant demeanor, curt tone, and no effort to make the experience enjoyable. We felt neglected compared to other tables with larger groups. Billing errors: We were charged for meals and drinks we never ordered, which further worse

Food delicious

I DID NOT LIKE THE HEATING IN ROOM

A great property of Canadiana

Le château Montebello est une institution plus que vénérable au Québec. Bâtisse de près de 100 ans.; des structures qui émerveillent; un hébergement sans faute; une cuisine sans reproche et la pratique d'activités sportives 4 saison

It’s amazing

Great stay. Family-friendly.

Just amazing

Le personnel est très gentil. Le décor central est magnifique. les restos sont de belle qualité. Mais nous avons été très déçus pour la chambre ; pas de robe de chmbre pour aller à la piscine, prendre une douche avec l'eau jusqu'aux chevilles parce que le drain est défectueux, pas d'eau froide à l'évier de la sdb. J'ai vu des centaines de chambres de bien meilleure qualité pour bcp moins que $470/nuit.

That fireplace! The ambiance is unreal.

Great property but super thin walls at night and very dated rooms for the price

Delicious meals, great service, and fun activities for the whole family made this a memorable trip for all.

Kind service, accommodating service, cozy atmosphere, historic architecture, leisure sports

Gorgeous hotel! Only downside is that the amenities close early and check is at four or after but the staff are very friendly and nice Very dog friendly

Absolument magnifique