Hampton Inn and Suites by Hilton Edmonton/West

Large, clean rooms, great staff

Everything was great!

The room wasn’t cleaned well, there was an old contact lens on the floor of the bathroom, the bathroom shelves weren’t wiped down, there was grime on the wall near the garbage can and the headboard had something red splattered on it. I gave the front desk photos and they were very friendly and appreciative of the feedback, however because we booked through Expedia and had paid already they said there wasn’t much they could do. They offered free snacks and drinks to take home. We didn’t notice the issues until the next morning because my husband had just had surgery and needed rest, so we basically went straight to bed after arriving. I feel that if we had noticed and mentioned the issues the night before, they would have been very accommodating. After this experience I’m more likely to book directly with hotels rather than using Expedia.

Breakfast was fresh and lots of options

Room was very clean and the breakfast is always a hit in the mornings before a busy day!

Great parking . Clean room . Comfortable stay.

This was a great hotel! We stay in tons of places for cheer and hockey and this was by far one of the best. Almost like it has sound proof walls, low noise and the complimentary breakfast was great! Really kind staff to top it off!

Very comfortable stay here. Would absolutely come back. Pet friendly and staff is very friendly.

N/A

Good breakfast

Rooms are not very soundproof. Noise in the parking lot all night long , hallway noise early in the morning. This is my second time staying there where a fire alarm accidentally went off in the middle of the night.

Overall it was a good stay, clean rooms, good breakfast. The floor of the pool was very slippery and we witnessed a few wipe outs.

Belle hôtel

Yes

no water pressure. dirty sheets and hard pillows

Great hotel

We used the pool and hot tub but nothing else. Staff was helpful and we enjoyed our stay. The restaurant, just a minute walk to Home Fire was delicious! No photos as our phone's stay in our pockets when we're having fun.

Clean and comfortable beds

Everything about the hotel is excellent, the room, staff, breakfast, parking, amenities . Safe place to be and definitely will come back on our next trip. Surely recomended. Thank you😊

The property was easy to access and the rooms were nice. Staff were excellent, check-in was accommodated early, which was greatly appreciated. The bathroom doors in room left little to the imagination and I was hoping for smoothies at breakfast as I saw them advertised through pictures, but was disappointed. Overall the stay was good!