Lelux Hotel

None to share

Horrible place .No microwave or fridge in room.we were so uncomfortable that I couldn’t even sleep. We had to carry our luggage up stairs.They haven’t parcking space so I had to find a public parking with my kids all around the downtown area at night.

My experience was far from pleasant. From the moment ive arrived was below expectation. 1st, check in was very slow. Reception was uninterested and unhelpful. The room with unpleasant odor. Custoner service was lacking the hotel advertised free wifi

Very loud place parking is not free

Parking was not available and I had to pay 18$ extra

Limited parking space , over sale but still charging you when you have to park outside abd no refund

They treat me to bad, recuses to allowed to stay because i arrived little late to check in, recuses to permite to stay for the two nights as the reservation, and recuses to return my money. No good

Super bien situé, mais hôtel est très ordinaire, lit trop dur et la chambre est laide

Horrible customer service. Never smiling. Bad attitude. The manager and owner treat clients like rats, not professional att all. A total shame.

Impossible de se connecter à internet n'arrivez pas trop tard au petit déjeuner, vous ne trouverez pas grand chose.

El servicio al cliente muy malo

Très mauvais service aux clients. Gérant irrespectueux. Des réceptionnistes aucunement professionnels. Pas de sourires à l'accueil. Pas insonorisé. Des fêtards qui crient la nuit sans être expulsés... Pas de chauffage indépendant dans les chambres.

Ras

I like the nice smell of the room and the smell of their new bed covers.

Déjeuner très ordinaire . Hôtel correct pour le prix .

I would give this property a negative five stars. It was the worst hotel experience I have experienced. There were several school trips booked at the hotel at the time of our booking. The schools had hired extra security to help with the adolescents. The security was of no help and the hotel staff would not help. There was drinking, partying, rap music, and yelling in the stairwells and outside of my door. I called the front desk for help and they replied that these were allowed to occur until 11 pm. This went on for several hours until the young people went out and there was a short reprieve until they returned at 2 am. There was then a full-on shouting match at 2 am outside of our room. It was frightening and the hotel staff were not able to contain the situation. I had purchased breakfast tickets for myself and my daughters. There was little to no breakfast left in the morning when we arrived. There was still plenty of time left for the breakfast service but it seemed that the hotel had not planned for the large group. There were broken dishes, dirty tables, and overcrowded tables. The only food available was limited croissants. I spoke again with the staff when checking out, but they did not offer any assistance. I paid over $400 for accommodations. The hotel offered zero assistance or follow-up. I did email them as well but they did not reply. Of note, this is the first review I have ever posted but I felt compelled to warn others.

I liked the cleaning room,but for the service it's was verry poor,many customers requested to talk with the manager but No one was there! The girl's ho works in the reception were very lazy and not professional.for ny first visit ti Canada they didn't give me a good impressions😞😞😠

Had to go down 4 times on a period of 24 hours to reprogram my key and the signal of the TV was horrible.

La clientèle est très agréable

Very satisfied with reservation