Quality Hotel Airport South

Free airport pick up

Good

Clean and confortable

We have stayed here many times, it’s clean, quiet and staff has been friendly and courteous

This was a nice-enough hotel. I'm sure it'll be much nicer soon, as it was undergoing renovations while we were there. That would have been nice to know when we booked. Our room was comfortable and spacious, and there is a good restaurant nearby. Breakfast was included and was pretty good, as hotel breakfasts go. If you take the airport shuttle, make sure they drop you off at the right place. We walked the whole length of the airport as the driver didn't seem to know where to take us.

Clean and quiet hotel! The airport shuttle left us and the hotel manager paid for a taxi, which was very nice!

They were doing renovations but they put us on a floor that was undergoing construction there was debris all over the floor & a broken light bulb on the floor. Also it says that there is airport Suttle but they only go to the main terminal NOT the South Terminal. They did have a serve breakfast that was good.

Good location and clean. Good value

Good hotel and location.

Will never ever book from this hotel again. Garbage management.

Stayed for a single night while in town for The Eras Tour. So we way overpaid at $650CAD for a single night, but that was still a “deal” compared to many others. While the room looked clean, the bathroom reeked of urine. Luckily we caught the last housekeeper leaving for the day and she was gracious enough to come and clean the bathroom floor and around the toilet. It did not help the odor at all. Only offer from the front desk was for a scent thing to try and cover up the urine smell. Unfortunately, there were no other rooms to move to. After checking out we were instructed to message the manager to discuss further. The managers only response was that they’d look into it and hope we’ll try the hotel again. Refused to give any compensation despite us not being able to use the bathroom for fear of where the urine smell was coming from. I absolutely will not be trying this hotel next time I’m in town! There’s no way housekeeping didn’t smell the pungent odor when they were in there, it smelled worse than a New York City subway corner covered in years of stale urine! Beyond the disappointment with the room itself, the breakfast buffet was also severely lacking. Many of the items were inedible. Coffee and juices were constantly running out and the attendant was sitting on the floor in the kitchen area on her phone the entire time. Guest after guest had to go interupt her asking for plates, coffee, juice, help with the pancake machine, etc.

Excellent and breakfast included, very friendly staff :-)

Was,not what i would expect for my wife and I. No early morning breakfast for early morning flight's

Great experience! Amazing , helpful and kind staff !

My room was very quiet at night and the windows open.

We booked this for an overnight stay after a flight from overseas. The room itself, was OK at best. The bathroom was absolutely disgusting, though. No exaggeration, there was snot stuck on the bathroom wall beside the toilet. Clearly someone was cleaning their nose and wiping it on the wall. It is very noticeable, so how it hasn't been cleaned is beyond me. The bathtub obviously has "chunks" out of it, and instead of repairing, it was painted over in those spots in a different colour. The grout around the tiles has not been cleaned - stained pinkish/orange from shower scum. We were very uncomfortable and pretty grossed out by this place that we checked around 330am instead of sticking around until morning to have breakfast. The price they charged is definitely way too high for the quality. Our advice, look for alternate accommodations.

It is very convenient for me, near shopping, free brreakfast ,with shuttle, quiet staff were friendly

convenient

Just what we needed

Airport shuttle great, rooms cleans and beds comfortable. Minor renovation of tiles on room level did impact our stay. Great location for a quick transit stay.