Melia Dunas Beach Resort & Spa - All Inclusive

Ho scelto questo resort per l'ottima offerta prezzo-condizioni, confidando poi nel nome della catena, il Melia appunto. La scelta si è rivelata ottima, dalla camera(un mini appartamento), al cibo di qualita'e quantita', all'offerta di ristoranti alla carta, al wifi sempre presente fino ad arrivare alle bevande in all inclusive,servite come si deve. consigliatissimo

Rooms to far from the beach and resort stuff not very professional,,,,the food was just decent

This is not a 5* hotel. It is very obvious that the hotel does not maintain a large proprotion of their facilities. I had to change rooms 3 times due to a balcony door that would not shut, no working phones in the room (which meant having to walk back and forth to reception in a massive resort) and general uncleanliness of the rooms (mold in the bathroom, and walls stained with squashed insects by previous guests). I also complained about my air conditioning blowing hit air which took more than 24hours to fix. The food options were very poor and some food items I was served were inedible. The poor service also extends to the staff, though some are polite on approach, they are very indifferent and issues are not sorted in a timely way. I would not stay here again. My stay was so poor I checked out early to stay in a different hotel.

The hotel is nice, a little tired but nice. Unfortunately on day 2 I got the most severe food poisoning ever - 24 hours of vomiting, Diarrhoea, fever, chills, nausea etc. and then went to see the on-site Dr. I spent 4 hours on a drip, and was discharged with medication for 3 further days - which cost me Euro430 The next few days, Thursday 13th to Saturday 15th, I was still under the weather, nausea and unable to eat properly, Sunday 16th, I still couldn't eat but felt a little better. It's now been a week (19th March) and I am still unable to eat properly and waiting to see my GP I spoke to Guest Services and they said "I can't prove I didn't leave the resort so they hold zero accountability" They wished me better but never said sorry - they also lied to me saying no one else got sick - I took a very bad turn on flight home and air stewards looking after me, said they had 3 others on the flight from the Melia Dunas with the same symptoms I spent 5 of the 7 days there sick, unable to eat more than white rice / bread rolls It's not a cheap holiday and zero apologies, just lies and the offer to "bring me food to my room" So angry!

Quartos com mobiliario velho, usado, gasto. Não ha candeeiros de leitura. Tv não funcionava. Maq cafe avariada. Casa de banho com pouca luz. Comida no restaurante buffet, péssima qualidade. Landscape muito bom, piscinas optimas, localização do resort excelente. Qualidade muito má

The rooms are old furnished, with broken tiles and litteraly full of mosquitoes as there are no mosquitoes nets at the windows. The bathroom has a bath tub with a non-inviting colour and some mold and not even an handle for the hand-towel next to the sink. Very bad isolation as well. The food quality is really poor (a la carte gets a bit better, but not always). The staff is not well trained and gives continuously wrong information and directions. When at the beach, you get endlessly asked to buy souvenires and you can't really bathe in the sea because of the rocks. Not a 5 Stars Resort. A nightmare. Never again.

Beau cadre, chambres assez grandes Déçu par les restaurants a réservation le soir, le seul correct est l'italien Le restaurant all inclusive est pas mal mais sans plus Cocktails tout fait trop sucrés Aucune piscine chauffée.... Brrr Bref moyen

Excellent service by personal.

A estadia foi incrível, desde o espaço, conforto e terminando na simpatia de todos os funcionários Recomendo a toda a gente a ficar no hotel. As atividades e diversões também são garantidas

Nous sommes satisfaits de notre séjour. L’hôtel all inclusive est bien. Personnel sympathique. Quelques détails au niveau de la chambre sont à revoir les sols ne sont pas sales mais en mauvais état ça donne mauvaise impression. Également le buffet n’est pas très varié. Il y a eu un problème d’eau dans le pays et nous ne pouvions utiliser l’eau dans notre chambre la journée mais cela a été résolu au bout de 4 j, cela dit ce n’est pas la faute de l’hôtel nous n’en tenons pas compte. Concernant les activités ils sont en cours de développement nous avons bien aimé. Malgré qu’il y a beaucoup de vent !

Me and my family stayed at this resort for three days and the overall experiencing was good. Staff is very friendly every-time you ask any questions they are more than happy to answer. If you have kids this resort is for you, they have a children’s pool, children’s club and activities throughout the week. The food in general if your not a picky eater it’s good, they have the main buffet and three other restaurantes you can reserve for lunch/dinner.

Nous avons passé un excellent séjour en famille dans cet établissement, très fonctionnel, bien entretenu. Nourriture de bonne qualité, variée, généreuse. Personnel d'une extrême gentillesse, toujours souriant et à l'écoute. Equipe d'animation extrêmement sympathique, dévouée et efficace. Nostalgie de quitter cet environnement chaleureux.

Nette accommodatie, mooie kamers en receptieruimte. Informatieverstrekking kan echt beter. Bv. onduidelijkheid over bandjes, Level. Level lounge was dicht. Medewerkers zijn service verlenend maar tonen geen betrokkenheid bij de gasten. Bv. bij in-en uitchecken.

Impressed with the level of service. Avid traveler and this Resort exceeded my expectations. Please consider VIP upgrades to have the opportunity to visit other affiliate resorts for dinning.

We loved everything can’t wait to come back

Lixo debaixo da cama ar condicionado não funciona

On est venus pour une semaine. Malgré avoir averti par mail que nous avions 24h de retard à cause de Air Portugal et que le check in en ligne ne marchait pas sur l'application, nous avons attendu à la réception parce que notre chambre initiale avait déjà été attribuée. Le jaccuzi et le hammam n'ont jamais fonctionné en une semaine. Pareil pour les douches de brume chaude. Seul le sauna marche correctement. Les équipements de sport comportent de la rouille. Le ménage ne passait pas tous les jours, et ils ne changent pas les produits (shampoo, savon, hair conditionner) quand il n'y en a plus. Les restaurants 'à la carte' compris dans le All inclusive doivent être réservés 72h à l'avance(!!)et après avoir fait une longue queue. La réception est toujours remplie, il n'y a pas assez de monde pour gérer peu importe l'heure. La plage privée est rocailleuse et très venteuse, ne permet pas de se baigner en sécurité (en janvier en tout cas), il faudra aller au village de santa Maria à chaque fois et payer le taxi (pas de navette hormis à 11h et 16h alors que c'est à 5 minutes...) Cerise sur le gâteau : mes tongues de marque ont disparu la veille de notre départ, après le passage de la femme de ménage. Pas de solution proposée par l'hôtel malgré avoir discuté avec le CX Manager, nous avons du en racheter à nos frais Points positifs : - le buffet est très bon et varié - personnel agréable et souriant En somme, pour ce prix là, vous pouvez trouver mieux sur l'île, on est déçus.

Bra service, hyggelige personale. Brukte dog 2 timer på å sjekke inn, det syns jeg var dårlig. Kunne vært renere på rommet, ellers god mat i buffeten og nærme stranden.

I'm not a fan of resorts when I am on holiday but this was a very good experience. Cleanliness is the most important thing for me and the hotel was very clean, even the courtesy rooms. Buffett could do with some variety as there is a lot of pork. A map or tour of the grounds on arrival would prove beneficial so you know what the resort has available along with the entertainment itinerary.

Not even 2 Stars. Really crapy.never again