Crowne Plaza HUANGSHAN YUCHENG, an IHG Hotel

들어가자마자 벌래 두머리가 딱 날 쳐다보는데, 순간 소름이 쫙~

Nice river view.

시설은 좋아요 그런데 직원중 영어하는 직원이 1명만 있어서 외국인이 이용하기는 불편해요

车辆停靠非常方便，服务人员专业快捷，有礼貌。Wi-Fi 不是非常好，餐厅晚餐一般，早餐自助不错。部分服务部门的服务不好。

总体不错 加了份早餐 送了酒酿水泼蛋还送了水果饼干礼盒 非常满意

总体很陈旧的酒店，房间有旧地毯的味道，所谓江景房也没啥特别。早餐勉强还算可以...

房間很棒 服務很好 我們非常喜歡

這家飯店太棒了 什麼都好!

Really enjoyed my stay at Crowne Plaza Huangshan. The staffs were super helpful.

The service at the hotel is good. When we arrived there was a cute little stuffed monkey and a small jar of tea with a hand written welcome note waiting for us in our room. The breakfast is good with many choices.

Really impressed with the room and the hotels amenities. Staff was super helpful arranging transportation for me.

チェックイン後に支配人の方から電話で、部屋の状態についての確認や、ハウスキーピングの方からの手書きのウェルカムメッセージがおいてあったり、おもてなしを感じることが出来ました。フロントの方も丁寧に対応してくれ、気分良く滞在することが出来ました。また黄山に来る時は利用します。

旅館很優 , 館內人員服務好 , 住起來很舒服 , 讚 !

最新の施設ではないですが全てにおいて十分満足のいくホテルでした。 必要なものはすべて備え付けられているし、部屋を含め全体の掃除が隅々まで行き届いていて気持ちがよかったです。今回は黄山に上る前後に各1泊だけでしたが、次回は周辺の観光地を探してもう少しゆっくり滞在しても良いくらいに満足しました。

黄山に登るため一日は山上のホテルに泊まり中一日を挟んで２日の滞在でしたが今回はほとんどすべてにおいて大満足でした。まず、受付の対応が非常に良かった。部屋には心温まる手書きの歓迎メッセージが置かれていました。ホテル全体が少し前の作りだが最新のホテルの設備に引けを取ることなく部屋や、廊下、ロビー、レストラン等、とても清潔に掃除が行き届いていた。黄山に登るルースをコンシェルジュに聞いたらすべてわかりやすく丁寧に説明してくれた。山のホテルに泊まる日は一度チェックアウトをしたのだが、荷物はクロークで安全に保管していてくれた。おかげですべてにおいて楽しい旅行になった。

This is probably the best international standard hotel in Huangshan city! However, only a few staffs speak good English like Wil so it's kind of a struggle to communicate with other staffs even though they tried very hard to be helpful. Thanks to Wil, we got our train ticket booked and travel to mount Huangshan arranged! The hotel is very big and elegant. Room was nice and clean with nice view of the river. The seafood pizza we tried was good. However, the so called "mandarin fish" that I ordered at the Chinese restaurant was terrible. It smelled like rotten fish! Anyhow, this is probably the closest to international standard hotel as it gets. The hotel is about 5 min taxi ride to Tuxi Ancient street!

Hotel is nice next to s river. Room is spacious and bed is hugh. The only disappointment is the bath room not clean.

What I like: - big swimming pool - great gym facilities - nice lobby Check in staff originally placed in a smoking room, asked for an unreasonable big deposit (4000 yuan). After then we were allocated into a non-smoking room with better views. Room cleaning was excellent

Front desk staff at check-in require more training. They were slow and quite inflexible. I booked 3 nights stay over 2 bookings but they insisted that I can only add the extra night to my door card on the day I am supposed to check-in under the second booking rather than just taking as one continuous stay. Many other hotels internationally had been able to aggregate all bookings as 1 booking so I don't have to go back and add more nights to the room key. More importantly, I had to switch several rooms because even though I was given a room on a non-smoking floor with all non-smoking rooms, the hotel supplied ash trays in these rooms and previous guests had smoked in them. Some rooms smelled of heavy cigarette smoke. After 4 room changes within the non-smoking floor did they find me a room that didn't smell of cigarette smoke. Unfortunately, that room had 2 single beds and not the King bed which I had booked. I settled for the single bed rather than chance a king bed in a smokey room. Front desk was quite useless until a young Lady Manager stepped in. She was superb in helping me sort out the rooms and was apologetic. The concierge Kelvin was more than helpful. He was extremely knowledgeable about the areas to travel to and helped arranged local travel. So it was not all bad. However, I am not sure I will return to stay at this hotel again because I want to avoid getting non-smoking rooms that smelled of cigarette smoke.

1. It is a very spacious hotel to stay... 2. The concierge is very helpful in detailed arrangement of the trip...specially thanks to Kevin Wang.. 3. It is a little bit far away from the street for the living or local food.