Four Points by Sheraton Suzhou

Clean room, good location and nice view of the city (if you book a room with view) but the staff and managers are not professionally trained, the front desk told me twice that they have sent my luggage to my room but both times it was not there, also experienced many times miscommunication with manager and staff, in compare to other Edition hotels that I have stayed this one is by far the one on the lower level of quality you get at most a 4-star experience.

Spacious room

Ras

The room was great. Very comfortable. So why the lousy breakfast? And overall the public spaces, such as bar were just bland and unappealing, including the food.

good

Nice place

蘇州月亮灣商務差旅挺不錯的選擇，冬天冷但是室內游泳池水溫是當也相當乾淨。

ゆったり出来るホテル

It was really good stay...especially I remember a kind satff who helped me to get a taxi when I checked out. My flying time was early morning so I need to get a taxi get to the airport. I don't speak chinese at all so she asked taxi driver about fares and how to get a receipt for me. More than 30mins, She was with me in cold weather and helped me. I really appreciate that. The staff name may be "Mister" as I remember. Anyhow I will stay again when I get to Suzhou and highly recommend this hotel.

Great location right next to the metro. Breakfast is awesome. Room is tidy and comfortable. The staff, especially the ones cleaning up the room, are very nice and hospitable.

Pleasant stay.

The stay was good. The only thing is the food in the restaurant has a lot of room for improvement. Both the quality and the variety.

clothesline is a good, but better on the wall equiped with more hangers for washed clothes.

good parking, quiet, good staff at receiption, walking around is a nice experience.

Neues , ruhiges Hotel Zimmer teilweise mit Blick auf den See. Restaurants in der Umgebung. Frühstück zwar riesige Auswahl aber Qualität sehr verbesserungswürdig....

Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.

Very good. Highly recommend this hotel around the industrial park.

My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.

Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.

The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.