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The hotel is away from the hustling bustling shopping area, but within 10 minutes walk through a residential area to Huagiang North, which could be nice for people who likes quieter area. Hotel is very modern and clean. Staffs are courteous . I stayed in a standard room, which was very spacious and comfortable.

Fantastic Design & Great Location, but Needs Some Improvements I recently stayed at HUI Hotel in Shenzhen, and I must say the design is absolutely fantastic! The ambiance is both cozy and stylish, with a beautifully designed lobby that sets the tone from the moment you step in. The corridors are sleek and modern, and the terrace bar offers stunning views over the Futian area, making it a perfect spot to unwind. The rooms are spacious and beautifully designed, providing great comfort. The restaurant for breakfast also has a nice view, making mornings more enjoyable. Location-wise, it’s perfect, just 200 meters from the MRT, making it very convenient for getting around. Facilities like the pool, spa, and gym are well-equipped, The breakfast is very good, but there’s still room for improvement to match the overall high standard of the hotel. In general, maintenance could be better. Attention to detail is crucial to keep the property as stunning as it was on day one. Additionally, being an international hotel, the staff should improve their English skills to better cater to international travelers. Overall, HUI Hotel is an awesome place to stay, but with better upkeep and service improvements, it could truly reach the level it deserves.

非常差！！！！！ 一进房间就有很大的异味，疑似夹杂海鲜和潮味，同时房间昏暗，灯光控制很差很差，灯光永远只能开一半导致房间不管什么时候都是暗的，整体色调并不像他们宣传图那样有格调，很古板老旧。 窗户很小，而且无法开启和通风，导致房间异常闷，且房间内部AC系统超级差劲！！！ 早餐样式特别少，而且超级难吃，唯一能吃的就是成品的包子，都不是手工包的，饮品也很难喝； 入住时告诉我们酒要收费，其他都免费，但是啤酒和其他饮料都一起放mini bar里面，我们以为是外面红酒要收费，minibar里面根本没有费用标识，也没有水单，退房才告诉我们啤酒也要收费。 体验真的很差劲👎 就房间和服务而言三星级酒店都比不过，全季，维也纳之类的都比她好很多

Poor hotel. Not at all 5 stars. Don't pay for the breakfast. It's not worth it. Stick worth another hotel if you want 5 star experience

除入住手續需要較多時間,其他環境服務都非常滿意

Overall the room was comfortable, it was the bathroom that was a bit run down, as in my sink was not draining well, and the faucet was rusted. Other than that though, the room itself is very well kept and very clean. The lobby was very humid and the windows were covered in dew/water, could benefit with a few dehumidifier. Oh and there are bird in cages at the lobby, if you’re allergic, get your friend who’s not to check in instead.

It was okay

Large room, luxurious and well appointed. Automated curtains. Everything was thoughtfully done, including how toothbrushes and bedroom slippers were of two different colours for easy identification.

酒店態度、速度和效率等有需要改善

Super large rooms with fancy amenities. The rooftop gave a nice skyline view of Futian, SZ. Staffs were polite. I booke two standard rooms and was given an upgrade for one of the rooms. Upon entering the standard room, I could smell the cigarette scent and was asked to exchange for another room. The staff immediately offered us to check in to another unit (which is a bigger unit). All in all, both rooms were upgraded. The king size bed was comfortable. Only complaint to note was receiving a call from front desk at 1 am telling me that the police is coming to my room (didn’t not specific a reason). I got a knock on the door after a few minutes. Being a non-China resident, I had no idea what the heck was going on. I didn’t get a warning of a potential police check up at midnight. I was a little hesitant to open the room door. Apparently this was a standard “random” check up done by the police - that also woke me up in the middle of the night.

The decoration and the downstairs at the lobby the birds, the reception staff were ok but not great, and don’t speak English, for the category of Tue hotel, the receptionist staff must speak English

Struttura eccezionale, pecca un po la posizione , in assenza di ristoranti nelle vicinanze.

Good location, clean, staff helpful

très bien, à noter, pas de chocolat chaud au breakfast

The location and decor at the hotel is great. The staff are friendly but they speak very little English. Our room was large and comfortable but we had a strong smell of smoke that seemed to be coming from the shower. The staff did try to sort this out for us but it didn't seem to ever stop. There was no menu for in-room dining and as everything was in Chinese, we couldn't watch the TV either which became a little frustrating. The rooftop bar has an amazing view! Overall a nice hotel with staff who really try to please the guests, but it lacks experience of 5 star service and it's not very accessible for non-Mandarin speakers.

There was nothing I didn't like about the hotel. Very unique experience. Most of Chinese hotels internet is limited. Hui Hotel internet was limited as well. Other then that It was a very nice hotel.

部屋広く綺麗でした。食事の種類が沢山あるとうれしいです。

大堂裝修一流 房間裝修九流

The Customer Service Manager is excellent to provided service t me while I lost my sunglasses and called a taxi. He is terrific whom I never seen in China.

Overall great experience. The staff are super helpful with anything you need and the location is walking distance from the malls.