Hilton Bogota

Ok

Servizio perfetto. Personale disponibile e super gentile.

The room had a very nice view and was clean. Internet was not good in the room and I had to use my cellular data the all time. The shower trims and silicone joint were old and breaking down while you take a shower, nothing terrible but not a 5 star hotel standard. The staff was very nice and helpful. Side note: we arrived early after an overnight flight and they told us our room was available… but we had to pay 200$ if we want to get it a but earlier. I understand there are corporate policies, but it is not good business practice in my opinion. Marriott would have gave us the room a few hours early just to be welcoming. No one was using the room! Maybe I will stay with Marriott next time. When you book 5 star hotel you expect the little attentions we did not get at this hotel.

Pro: staff and facilities were top notch. went out of their way to make every little detail work out! con: sliding bathroom door was loud and outside the closet so a shower steamed my clothes I highly recommend this place

Room is clean and staff is so friendly!

It was fine. Thanks.

Tudo bom, mas no banheiro o chuveiro é dentro da banheira, o que é ruim

Excelente

Excelente hotel.

Nice place and safe

Top

Very clean and the staff was extremely professional. The coffee shop was excellent. I’d stay here again for sure. No complaints!

Excelente ubicación, magnífico servicio, desayuno de primera pero sobre todo destaca la gentileza del personal, de lo mejor!

Ubicación y servicio excelentes!

Excellent locations and amenities

Moldy shower room. Brought it up to the front desk manager but seemed he didn't care.

For Single room with no breakfast I paid more than dbl occupancy including breakfast and Lunge

Received terrible client service. The hotel did not accept my HiltonHonors status because I had reserved on line through a separate site. I had done this before with this same hotel and numerous other Hiltons around the world with no problem. However, this time they explained that it was not possible. I understand rule changes but when someone texted me from the hotel asking about my stay. Instead of sympathizing with my situation and trying to retain a loyal client, I was argued with and treated poorly. They lost me. Poor client service - especially from their follow up team.

Was fine. The terra e room the terrace is really small and glassed in. The pictures are a little deceiving of how big the terrace is

Amazing