Hotel Atrium Plaza

I am a world traveler, and have stayed at many hotels around the world, and my stay was one of my worst experiences. Here are a list of the many issues that I experienced: 1) The bellman did not help with our big bags getting out of the taxi. 2) The front desk were very slow at check in and seemed disinterested. The staffer didn’t even let me know about the pool location and breakfast times and location. 3) In advance I asked the hotel to ensure I have a room that was free of air fresheners since I am allergic and they gave me a room with a strong perfume scent. 4) When we moved to a new room the bathroom faucet was leaking water. I had to go down to the front desk to report it twice. After the repairman completed his replacement he did not clean up and left the valve door open. Dirty boot marks 5) When it was time for a shower we noticed there was no hot water so we had to report it and have the maintenance person repair that issue. 6) One of the beds' head boards banged up against the wall and we had to place towel between it and the wall. 7) The toilet was inconsistent with flushing abd we had to wait a number of hours to get a flush. 8) I reported a number of these issues that were supposed to go to property manager and I never had the manager contact me.

My check in was late

Hotel needs renovation. Outdated. Power outage for 5 hours . Than refuse to provide 1 hour late check out.

la primera habiatacion deficiente en limpieza y rudo exterior. ya despue me cambiaron de habiatacion y estaba limpia. sin embargo, se sintio un poco de ruido exterior de la calle discotecas.

No use esos servicios

It was clean, very nice staff but it’s an older building and so different rooms have different issues. Mine had no hot water and minor plumbing issue. Also, the safe wasn’t working but apart from that, it really was a great stay.

Es un excelente hotel comodo céntrico 100% recomendado 👌

It was well worth it. All services & attentive.

Excelente Estadía y lugar . Lo recomiendo al 100%

Excellent hotel

Nuce pool. Hot tub wasnt operating. Breakfast was buffet and great selection. Staff was great especially Henry. Neighborhood was somewhat idustrial but just 20 minute walk to great neighborhoods. Really a great find and archectually beautiful atrium.

Na

The balcony door would not shut all the way, letting all the noise in. The bathroom window also was broken and would not close. The room is dated but the location is great. If you go for Carnival just know that it will be loud until about 5am every night with large crowds outside.

La habitation estuve limpia e impeccable le recommendation a cualquier amigo family cualquiera 100%

The room was in good condition but there was a lack of hot water. This may be due to the construction that was going on. I expect everything to be better than it was after the construction is finished

Clean, very friendly

La habitación es muy confortable, amplia y con buena iluminación natural. Estaba aseada y con los amenities necesarios. Por mejorar el mantenimiento en la ducha ya que tenia tapadas las salidas y no era uniformes y adicional a esto, la puerta no se podia cerrar por lo que salpica agua hacia el baño.

El hotel no tenia parqueadero, me recibieron de forma agresiva con relación a esto, no me brindaron ninguna otra solución diferente a que buscara otro hotel.

Muy bien

Okay I rated the hotel honestly due to some issues that they have which is that they're building a new walkway so for right now there's a lot of inconvenience and a hot water issue we're only the second floor works. As I was leaving I saw that the driveway was almost done so I think they'll be done in a couple of weeks before carnival. Traffic around the area is bad for right now but when they're done it is going to be wonderful because they've also built to small grocery stores that are now open next to the hotel and across the street from the hotel. When they're done with the construction it will be outstanding. I can see that because the parts that are done looks nice and the two grocery stores are also open and is nice.