เดอะ ฮูด

We enjoyed our 1 month stay here overall. The staff were very helpful and friendly (despite the language barrier). There were a few times we had some issues, I sent a message on WhatsApp and they sent someone to help in a timely manner. The cafe on the ground floor had great pastries and coffee :) We couldn't try the restaurant on the roof as we were told there were no vegetarian dishes. The Apartment was overall clean (no dust, however there were marks on the walls). When we checked in, we got a WhatsApp message with the inventory, which included everything we needed. The building is situated near supermarkets so we had no problems getting groceries and other supplies. Uber's were easy to order to get a ride to wherever we needed. In the beginning (before we travelled) we messaged on Expedia and never got a response, this is one area I think they can improve on. We ended up sending a WhatsApp message based on a number we got from the website of the property. There are 2 Washers and Dryers in the laundry room that guests can use. You can either download an app and load the app with $$ or pay exact $$ into the Machine. The internet was a little spotty on my phone most of the time. However it was working well on my laptop and on the smart tv. Which was a little strange. Overall it was a good stay at a reasonable price for an entire month.

This place staff is the worse. They literally made fun of you for complaining about unexpected, several crazy rules (2 towels for a whole week and if you wanted to replace them it will cost you $15 dollars to replace them, for example). Front desk is only available from 7 am to 6 pm. Afterwards you’re on your own. The third day after 6 pm the power went out several times and no one was available to assist me or provide any information about what was causing it. Because all the issues I decided to check out four days in advance. I finally was able to get in touch with the manager to explain but even then I didn’t get any credit.

Todo perfecto

Helpful staff, Clean Apartments

Terrible I ask for 2 adult one children 4 years old only small bed the kitchen was not really a kitchen this advertising is fake terrible stay there . I communicate with the manager nothing negative. As well as Expedia

Habitación muy limpia, personal atento, todo muy seguro

The building and the room were good. Rosa, the safety night guard, was great and very knowledgeable. We had some issues with the bathroom sink and the safe, but they were never addressed. The top restaurant was great! Breakfast was delicious. The server and the chef went beyond their duty, finding us specific items for our food. Also, the chef prepared the best vegan hamburger we have tried.

Buen ubicación. Conveniente para alojamiento de 4 personas en una unidad habitacional. Zonas de restaurantes alrededor

During night time was very noise. Everything else was great.

Love this place

The property is very nice and clean. We just have a bad experience at the check in.. something happened with the security and delincuentes trying to get in the hotel.. we dind really understand but was very scary & dangerous...

Buena ubicación, segura, personal atento y cordual

Durante nuestra estancia en The Hood 102 en Bogotá, nuestras expectativas fueron frustradas por el ruido del rooftop, afectando gravemente nuestro descanso familiar. La habitación, aunque limpia y cómoda, no compensó las noches perturbadoras por la música y el arrastre de muebles. La primera noche, tras señalar las molestias, el ruido empeoró. Al expresar nuestro descontento la mañana siguiente, la recepcionista nos prometió una noche más tranquila. Sin embargo, fue aún peor, ya que se sumó un concierto al ruido existente. The Hood 102 parece priorizar el ambiente social sobre el bienestar de los huéspedes. A pesar de su diseño y ubicación atractivos, no es ideal para quienes valoran la tranquilidad. Podría ser adecuado para quienes buscan vida nocturna, pero no lo recomiendo para familias o viajeros que desean descansar tras un día de turismo o trabajo en Bogotá.

La experiencia es buena pero entiendo que le precio mejora, al no tener aire acondicionado ni limpieza diaria en las habitaciones, pero lo que si hace falta es algún servicio de bebidas que este disponible por la noche pues no hay nada

Me encanto la ubicacion. Tiene un coworking muy bonito para trabajar.

Immaculate rooms, all brand new, very quiet. Excellent laundry room, very modern. I highly recommend Civitas 102.