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Balcony had nice view of the Nile (& motorway!) Room was very clean and comfortable.

Simply AMAZING! Can’t say enough good things about this place. It’s a former palace so the facade is very charming. The service was incredible from check in, room service, restaurant staff, and my favorite place the front lobby lounge. It is honestly a place where you can escape the bustling city of Cairo and still feel like you’re on vacation. Everything was reasonably priced and location was perfect. I will definitely stay here again on our next visit to the great city of Cairo!

The Realestate is wonderful and Rudwa in reception was exceptional. Front desk were great. Room service folks were great when we needed them. Front area cafe attendants were my favorite people except one complainer. Arabian/Egyptian nights people were great. Husam and Tarek managers in promenade were great BUT half the people wearing blue shirts in the promenade area were unprofessional. They fought with each other everyday. They didn’t get the orders right and they were a pain in the ass in every way to me and to others. Staff disagreements and problems should be behind closed doors. For quality Marriott location and beautiful room, it’s too bad those few staff members left a bad taste in our mouths. Also when the food sucked the orders came wrong, myself and my wife ordered from Talabat (an uber eats like app), the front gates stopped the order and it was an ordeal to get a bill boy to deliver it. Even though we paid everyone great tips there was a common feel from all staff members in the bloody hotel that they are the guests and we are bothering them. I’m Egyptian and my wife is Irish and we had the same experiences separately. That’s why the rest if the rating dropped to 6 out of 10. Bottom line we weren’t all that impressed for a Marriott. Oh and they are constantly drilling and fixing stuff. Constantly.

Amazing food at a variety of restaurants!

The breakfast was off the chart good, the housekeeping staff impeccable

Beautiful upscale property in Cairo

The breakfast was amazing, the restaurant selections were varied, we ate at the Egyptian nights restaurant and it was very good. The main building (the palace) is very beautiful. It’s a great location, the staff were wonderful, and I felt very safe. Would not hesitate to stay here again.

The hotel has positive vibes all over, specious cleanliness is perfect, people working in the hotel are more than friendly, the food at the hotel restaurants has wide variety and really tasty, location is perfect, very pleasant stay. Highly recommended.

The property itself is excellent. The surrounding area is a bit messy.

I recently had the pleasure of staying at the Marriott in Egypt, and I can confidently say it was a five-star experience from start to finish! First and foremost, the **customer service** was truly exceptional. From the moment I arrived, the staff greeted me with warm smiles and genuine hospitality. They were always available to answer questions, offer recommendations, and ensure my stay was as comfortable as possible. Their attentiveness made me feel valued as a guest, which is something I truly appreciated. The **cleanliness** of the hotel was impressive. Every area, from the lobby to my room, was spotless and well-maintained. I also felt very safe throughout my time at the hotel. The environment was secure, and the staff took every measure to ensure the safety of all guests. It allowed me to fully relax and enjoy my vacation without any worries. The hotel's location is another highlight, with easy access to nearby attractions. It’s the perfect base for exploring the rich culture and history of Egypt while still enjoying the comforts of a high-end resort. If you're looking for a getaway that offers both beauty and impeccable service, the Marriott Omar Al Khayyam in Egypt is the place to be.

This hotel, in my personal opinion, is the best in Cairo. In the 20 years I’ve been coming to Egypt this hotel is by far my favorite. The staff are incredibly friendly and welcoming! The food is fantastic, I recommend the pigeon. The rooms are well maintained and the entertainment for Oktoberfest this year had us dancing until well after midnight. I would also recommend you buy liquor at Drinkies across the street because at the hotel the imported liquor is a bit expensive, the local wine and beer is delicious and affordable. This hotel and the people that make it work will always be one of my favorite things about Egypt. And for goodness sake, be friendly! Egyptians are loving people and this hotel reflects the culture perfectly.

Schönes Hotel, große Auswahl Restaurants, Klimaanlage alt und schlecht zu regulieren

ゴージャス

The entire staff goes above and beyond. Special shout out to Maria in the pink jacket! House keeping was great. Restaurants were nice. Pool attendants did a great job. This property was under some mild construction but you will easily forgive that for the rich palace history and amazing detail. Very happy with our stay.

Fantastic hotel. Huge complex with everything one could want. Staff are very kind and helpful. Mr. Sami Mehana (Front Desk Manager) came over and personally provided an extra warm welcome - thank you.

Gorgeous hotel! Great history. Super friendly staff!

One of the best hotels in Cairo. Thanks

A great property, but it’s dated. The facade is in the midst of a facelift as are the stores and hopefully the rooms will follow. The room was spotless, but dated. The garden and pool area were spectacular. There was a live band and then music playing in the evening which added to the ambience. Most staff spoke fluent English, but others couldn’t understand basic questions.

Great staff

Si quieres un lobby bonito, este es tu hotel, pero la habitaciones son viejas, todo su mobiliario antiguo, la alfombra desgastada y vieja que da la apariencia que estuviera sucia, hasta me daba asco arrodillarme porque algo se me cayó y tuve que buscar, la puerta de ingreso toda rallada de lo viejo, el baño los filos de la pared y techos rotos, el espejo terrible, la ducha es simple, hasta el hotel más económico tiene ducha española pero este hotel no , increíble! el agua de la regadera pasaba al lado de inodoro y se formaba un poso de agua. Toda la habitación filos de los mobiliarios sucios con polvo. Para ser un hotel de la categoría de los Marriot deja mucho que desear, no lo volvería a tomar porque para el precio que se paga encuentras hoteles pequeños y mejores.