Best Western Chilworth Manor Hotel

Evening meal waitress was fantastic. Bit of mould in the bathroom. Room was hotter than the sun when we arrived!

Great staff. Lovely afternoon

Ideal location to visit daughter at uni and have her leave halls for a night and spend time with us and her little brother. Chose the hotel for the grounds and that it looked peaceful. Although as it happens halls might have been more sedate! Stayed on a Saturday night. Event on site. Loud music, raging arguments in corridors / bedrooms adjacent to the 3 rooms we booked. Loud s”x, underpants in the car park the next morning and other detritus, glasses of beer etc The irony was having to pay a £15 surplus for a well behaved small dog.

Lovely hotel and staff were very good

Stayed many times, always fine.

We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to.

No air conditioning staff in the morning was rude and not helpful they were more interested in having a conversation with each other on reception except for one young lad he couldn't be more helpful.

Room was excellent value for money.

Bed was comfortable, room was spotlessly clean. However the general appearance was of a very tierd decorations, fixtures and fittings. Needs an upgrade.

Another great stay

Nice hotel, stayed many times.

Our room was spotless and comfy and warm,staff our excellent and breakfast although is pricey was nice. Thankyou and see you soom.

Nice room, food and bar is lovely to relax in

The food was delightful. The bedroom floor was VERY creaky, each step generated a loud creak as was the room next door!

Massive thanks to the receptionist who got me a room eventhough i had booked for the following day. Nice clean hotel, good room and ame ities

Room was very cold on arrival and took 2 hours to warm up - staff were super helpful but having the room out of action for the evening is just unacceptable

Clean

Had the most amazing stay! The staff were so friendly and accommodating, they helped me to decorate our room for my partners birthday. The room was so lovely, a very clean. Breakfast was amazing, a lovely selection! Will definitely be returning

Clean staff very helpful

A perfect place to relax. Ample parking staff are polite and attentive. I will certainly return