Britannia Study Hotel

Great as usual :)

Clean, great value to be fair and friendly staff, with breakfast. Quiet and in a banging location... Good to check around as prices can differ...I got a fantastic price through Trivago And yes they do have a small percentage of people going through a tough time staying so if your not too snobby.. it's a winner for me , on a budget at the moment.

Room was okay, wish the lady at the reception desk would have been more friendly when check in.

very commendable place to stay. well situated near town centre and beach. excellent room, excellent cleanliness

Wonderful hotel. Excellent breakfast. Staff lovely and couldn’t do enough to help. Large room with tea and coffee supplied, clean too. Comfortable bed with mini fridge also. Thank you be seeing you soon.

Stayed for one night at Brighton location, The staff were welcoming, Room was very clean and perfectly set out. Breakfast had plenty of choices only the bacon was a bit tough but I was down for breakfast near the endbof service so could just be unfortunate.

Everything was fine. Very good value for money and I enjoyed my stay. I will definitely stay there again with my family.

All And all a great stay

Good size rooms and well located. Room was clean and staff where friendly too.

Friendly staff and incredible location

Room was quite nice even though the office chair was wirn out and/or dirty

Room was very clean. Bathroom facilities really good

As always a quick helpful check-ins. Clean room and bathroom. Quiet night. Good plentiful breakfast - all set for the day

Everything was perfect apart from some mold in the room (around the window area And bathroom) - it must have been an issue with just the specific room as I haven’t noticed anything like this before while staying here.

Pleasant stay and decent breakfast provided.

The room itself felt poorly designed without consideration of comfort or useability. The floor was uncarpeted which made the room feel echoey and sparse. The heating was off despite it being a cold day so the room and particularly the bathroom felt chilly. The bed squeaked and the duvet was thin and insubstantial. You cannot see the TV from the bed and there is no where to sit where you can see it. There is only one bedside lamp and the overhead lighting was dim. The door did not fit well in the frame so let in light around the edges and made the room feel insecure. One positive- the room was clean. However the reason for the one star review is due to the handling of an incident on the first night and my subsequent request. I was woken around 10.30 by doors slamming, shouting and swearing. This continued until around 4.30am, keeping me awake and causing me to feel unsafe and distressed. In the morning, I reported this to reception and requested a cancellation of my remaining two nights and a refund, as I now felt unsafe staying there. The staff member on reception was empathetic and kind, confirmed that security had been aware of this disturbance all night and apologised. However, the manager then refused to refund the remaining two nights- stating that this disturbance was out of their control as the guest in the room next to mine had been using drugs. It took a formal letter, asserting my rights under the Consumer Rights Act 2015 for the service to be carried out wi

Nice hotel, in a great location. Staff are friendly and helpful. Would recommend.

Nice clean warm comfortable room, great breakfast

The room was very clean and breakfast quite nice.

Room was clean and staff were welcoming.