Cosy Riverside Apartment - Woodsmill Quay Free Parking

Unfortunately we had issues with our stay. We were unable to access the property as we were not given accurate information on location of the keys. I contacted the phone numbers provided and left multiple messages to say we couldn't access the property.(Your email states to call these numbers should we encounter any problems) No one answered or returned our calls. Some time later another resident was able to assist and we eventually accessed the property. This spoilt our day as we didn't know what to do and were potentially going to end up going back home. The property itself was in a good location unfortunately the 'free parking ' was very inconvenient with a lot of hassle (we don't expect whilst trying to enjoy a weekend break) between where we had to park and transport our bags to the apartment. We were not advised that the parking was off site until after we booked and paid for the stay (Easy to see why, given how far away the parking was) Be aware that the parking is only included during check in and out times. We arrived in the morning to spend the day in York and make the most of it so had to pay £20 to park for the day. I still haven't had any response to messages I left which is very poor. The lack of response was the worst of all! And due to that we won't be rebooking in the future.

Everything we needed under one roof. Free parking which, considering the time of year and how busy it was, was ideal. The location was ideal - walking distance to everything!

Cosy YES. Riverside NOT. The title gives the impression that you will have have a riverside view but It felt more like a basement and we had lovely views of the bins! The TV was a nightmare. Degree in technolgy needed. Instructions would have been helpful. Bathroom rough round the edges. Left it cleaner than I found it.... !

Apartment owner Luke’s communication was excellent. Property was advertised and had everything needed for the 2 night stop over. Would gladly stay again:

Great little place in a nice quiet location near the city centre. The host was really helpful and was supplied with complimentary coffee etc.

The apartment is really nice and comfortable, the location is excellent. We struggled with the check in initially as the instructions email were sent to my junk email, but the host was very helpful and explained over the phone all the details required and offered a later check out due to the hassle. The free parking is really helpful, but it is a bit of a hassle having to collect the car park entry fob from the apartment to then go to the car park when initially arriving, then having to take the fob with you to exit the car park and then having to retake it back to the apartment leaving.

It was my third time staying here and it was just as good as before. The apartment is clean and tidy and ideally located for sightseeing around York. There's a nice pub opposite and a Sainsburys right at the end of the road. Check-in is very simple and even though it's a ground floor place there's hardly any noise from the outside. Great place to stay!

Property had a noisy neighbour, was cold, needed a clean, and general state; just unloved. Not the standard you'd expect when you've paid £ for a rare, child-free break! Overall, disappointing. Avoid.

Parking was close by at the Nunnery car park with charging costs about £17.50 a day at the time of writing. The location is brillian close to town but far enough away to be quiet to sleep in.

Business overnight stay. Arrived late and the apartment took a bit of finding then the key box didn’t open. I entered the building and flat 19 was open which didn’t feel right entering into a room that was unlocked. Wi-Fi didn’t work which was a nightmare as I had lots of emails to catch up on and being an old building my mobile signal was virtually non existent. Also there wasn’t a spare toilet roll and less than a quarter available. Great location though and perfectly situated for a visit to york

Excellent communication before during (if required) and post stay. Accommodation in perfect location centrally and is very clean and comfortable. All mod/cons with everything needed for a short stay.