Crown and Mitre Hotel

All good. Very nice hotel if a little aged in areas. Staff all very friendly and helpful.

Quite an old hotel

This is my 4th visit to this excellent hotel, always on a one night stay as I am taking the Carlisle to Settle train the next day (must see!). This hotel is a great place to stay, the staff are warm and welcoming, the rooms are spacious and comfortable and I always get a great nights sleep here. Only a 5-10 minute walk from the station, the building is quite old and has a lot of character. Incredible value for money and well located I never consider staying anywhere else if I am staying in Carlisle. The breakfast at 10.50 pounds is well worth the money.

I can't talk about my stay, as due to Storm Eowyn (24th Jan 25) All rail travel was canceled in Scotland to England, Police Scotland were advising no one to travel due to the risk to life due to the Red level storm that was due. Scotrail announced about 2pm on Thursday 23rd that there would be no train running on Friday, I went on to cancel my hotel booking, only to find that I would have had to cancel before 12 noon to get free cancellation or change of date!! Hotel.com contacted the hotel to see if due to the "risk to life storm" that was the cause of my cancellation they would waiver the cancellation fee, but the Crown said no! I have stayed in the hotel twice before, and the reason I was going was a music festival, I have my ticket for next year, but will stay in an other hotel.

We had a nice night at the hotel, very friendly staff. The bar is a lovely area to spend some time in. Only problem was the windows in our room rattled all night and sleep was a problem. The bathroom needs refurbished.

I enjoyed it. The staff were very friendly.

Excellent staff. Ideal location for Carlisle.

Comfortable

Excellent location and friendly staff

Despite a bit of a problem finding the car park because of the redevelopment, the staff were extremely helpful in guiding me. Excellent fish and chips in the bar. Well done.

You could not have a better location the hotel is right in the city centre sq..I have stayed twice its ok but srarting to look a bit tired but very clean. The breakfast was really good would stay again.

The hotel is fine if a little bit dated but the road works outside make access awkward and they seem to be going on for ages. There is a charm in the elegant staircases and impressive building but the approach and entrance are disappointing. It was absolutely fine for a short stayover in Carlisle.

Nice hotel but room was a little tired and dated. Traditional decor. Room was very small and bed was not particularly comfortable. Annoyingly I could hear the guest in the room next door who made a few phone calls, the noise insulation between the rooms was very poor. Breakfast was good though with a decent choice of items.

Excellent place to stay Concrete to the town centre and its amenities. Staff were very friendly and helpful and everything was of a high quality.

Beautiful hotel. Great room. Super location

A TV radio alarm went off 6am that I hadn't set. I explained to the receptionist in the morning and asked them to send me an email after they'd investigated. They didn't. When I chased it up, they confirmed the problem, but just apologised without any mitigation.

Check in was quick and efficient, I managed to get a parking space in the hotel car park, although there are not many overall, the room was clean and tidy with lots of storage space and plenty hangers for clothing, the bathroom was very clean and well stocked. I slept well as it was very quiet. I will definitely be staying again.

Great location in the centre of Carlisle. An old hotel which has had some refurbishment.

Loved my stay at the Crown & Mitre hotel. Convenient for the shops and Cathedral. Clean and very comfortable bed. Food was good too.

All great hotel 1st night great 2 nd night was woke up by loud noise near buy but not hotels fault but great reception and service would definitely stay local to shops high street