Crowne Plaza MARLOW by IHG

Impolite reception, no manners, room thermostat did not work, not all room lights work.

Lovely stay. Started with such an excellent check in with Dinesh Motani. So professional and welcoming

Lovely clean and spacious rooms. Great breakfast selection.

Lovely hotel. Booked mainly for the pool and it was freezing, so never used it, they really could do with investing in a pool heating system for it, especially this time of year as it’s surrounded by glass.

All round superb stay - the curries are the best in town.

We have stayed at the Crowne Plaza on numerous occasions after the first time when we attended a near by wedding, we have tried alternative hotels but nothing comes close. We use all the facilities and everything is perfect the rooms are spacious modern and are always clean and we will return as soon as possible.

Room was large, comfortable, recently refurbished, clean

Clean room, friendly staff and lovely location.

The whole experience was wonderful. The only thing I didn’t like were the signs everywhere telling me what to score. It said if I gave 8 out of 10 this would not help the staff. Until I saw the signs telling me what to score I was very happy.

A vast improvement upon our stay last year. Lovely spotlessly clean rooms with all the things we value like minibar space for our own seasonal snacks & cheeses plus great pillow selection, excellent heating, great lighting, good magnifying mirrors in the bathroom and deep soaking tub. Plus a great pool & sauna, attentive friendly staff...and easy to use Wifi.

The room didn’t work properly had to go the reception three times on a single occasion to fix my room key. Toilet sink was dirty when mentioned to staff it was ignored

Spa was ok

Staff with poor attitude

Large rooms. Very stylish.

Great hotel and facilities

lovely hotel

Great hotel, reception staff very friendly and helpful. We arrived late, but they were still very courteous. Free parking and lovely spacious room. We didn’t have breakfast as heading out early for Heathrow, which is close by. Better than staying at an airport hotel

Room was very clean and spacious, hotel staff was very helpful and friendly and amenities were great! The town was only a 4-6 minute drive and there was plenty to see and do. Parking on site was easy, it was one of the best hotels we have stayed at in awhile; would definitely recommend for couples!

Always stay here when we fly in and out of Heathrow

Excellent service, staff very helpful and supportive, the room was tidy, clean and bed are very comfortable. The facilities are very good and breakfast if really good.